Tong Tran
Mableton,GA
Summary
Adept Employee Service Representative with a proven track record at Cantho Tourist Company, enhancing customer retention and referrals through exceptional support and relationship-building. Mastered efficient service processes, surpassing performance targets. Skilled in data accuracy and bilingual communication (Vietnamese, English), I excel in goal-oriented environments, demonstrating strong self-control and adherence to guidance.
Overview
33
33
years of professional experience
Work History
Employee Service Representative
Cantho Tourist Company
06.1982 - 06.2015
- Provided exceptional support to customers, fostering strong relationships that led to increased repeat business and referrals.
- Processed employee job and personal data into HR system and audited data entry and transactions for accuracy.
- Streamlined service processes for faster response times, increasing overall efficiency in handling customer inquiries.
- Established a reputation for excellence within the company, consistently exceeding performance targets and earning recognition for outstanding contributions to team success.
Education
High School Diploma -
Phan Thanh Gian High School
Cantho City05.1975
Skills
Goal-oriented mindset
Communication skill (Vietnamese, a little English)
Self control
Listening to supervisor
Timeline
Employee Service Representative
Cantho Tourist Company
06.1982 - 06.2015
High School Diploma -
Phan Thanh Gian High School
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