Toni Anderson
Haines City,FL
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 3 years of relevant work experience to your team. Energetic offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete tasks. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Microsoft
Overview
4
4
years of professional experience
Work History
Pharmacy Technician Trainee
Guardian Pharmacy LLC
Orlando, FL
01.2020 - 02.2022
- Improved patient satisfaction by accurately and efficiently filling prescriptions under the supervision of a licensed pharmacist.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Demonstrated adaptability in quickly learning new technology platforms, enhancing overall productivity within the pharmacy setting.
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
Inventory Specialist
Complete Health Management
Orlando, FL
04.2019 - 05.2020
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
Medical Administrative Assistant
Ever South Clinic
Winter Haven, FL
01.2018 - 03.2020
- Scheduled patient appointments and placed reminder call to deliver exceptional customer experience.
- Supported office staff and operational requirements with administrative tasks.
- Improved patient satisfaction by efficiently managing appointment scheduling and providing clear communication regarding medical procedures.
- Contacted patients regarding unpaid and underpaid accounts to resolve issues.
- Carried out front office duties utilizing data entry skills in the framework of the medical database.
- Converted paper charts into digital files and uploaded them to systems.
- Conducted insurance verification and pre-authorizations and managed patient charts.
Store Clerk
Publix
Winter Haven, FL
12.2018 - 07.2019
- Assisted with inventory management to ensure accurate stock levels and reduced shrinkage through regular product counts and monitoring for theft.
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Performed inventory control, such as counting, and stocking merchandise.
Education
Associate of Science - Administrative Assistance And Secretarial Science
Ultimate Medical Academy - Clearwater
Clearwater, FL03.2018
High School Diploma -
Oak Ridge High School
Orlando, FL05.2015
Skills
- Problem-solving skills
- Medication Dispensing
- Aseptic Techniques
- Great team player
- HIPAA
- Medical Terminology
- Procedure Assistance
- CPR
- Vital Sign Monitoring
- Indirect Patient Care
Timeline
Pharmacy Technician Trainee
Guardian Pharmacy LLC
01.2020 - 02.2022
Inventory Specialist
Complete Health Management
04.2019 - 05.2020
Store Clerk
Publix
12.2018 - 07.2019
Medical Administrative Assistant
Ever South Clinic
01.2018 - 03.2020
Associate of Science - Administrative Assistance And Secretarial Science
Ultimate Medical Academy - Clearwater
High School Diploma -
Oak Ridge High School