Toni Balderrama
Brownsville
Summary
Recent graduate with foundational knowledge in nursing and hands-on experience gained through academic projects and clinical rotation. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Phlebotomist
Harlingen Medical Center
04.2023 - 12.2025
- Maintained sterile environment and adhered to safety protocols during procedures.
- Trained and mentored junior phlebotomists on best practices and techniques.
- Collaborated with healthcare professionals to streamline patient intake processes.
Certified Phlebotomist
Doctors Hospital Renaissance
08.2016 - 07.2021
- Implemented quality control measures to enhance specimen integrity and reliability.
- Conducted patient education sessions to alleviate anxiety related to blood draws.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Life Insurance Examiner
EMSI
07.2016 - 04.2020
- Thoroughly review life insurance applications submitted by clients and ensure they are complete and accurate.
- Assess the risk associated with ensuring an individual based on factors such as medical history, occupation, lifestyle choices, and financial information.
- Apply underwriting guidelines set by the insurance company to determine whether to approve or decline an application.
- Review medical records provided by applicants and consult with medical professionals, if necessary, to evaluate health conditions and determine risk.
- Communicate with insurance agents, underwriters, and applicants to gather necessary information, request additional documentation, and provide updates on the application status.
- Ensure compliance with industry regulations and company policies, such as HIPAA and other privacy regulations.
- Maintain accurate and detailed records of assessments, decisions, and communication related to each case.
Certified Phlebotomist
Clinical Pathology Laboratories
08.2006 - 08.2016
- Educated phlebotomy students on venipuncture and capillary puncture techniques.
- Improved blood collection process by preparing supplies to match patient loads.
- Oversaw a team of phlebotomists, processing over 100 samples daily.
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
Education
Associate of Applied Science - Nursing
Texas Southmost College
Brownsville, TX05-2026
Associate of Psychology Degree - undefined
Texas Southmost College
Brownsville, Texas05-2024
Skills
- Strong empathy and active listening
- Analytical and critical thinking abilities
- Excellent verbal and written communication
- Specimen labeling Processing
- Recording Data EMR
- HIPPA Compliance
- Quality Control Guidelines
- Patient Care
- Insurance verification ICD10 Codes
- Strong clinical judgment
- Direct patient care
- Patient and family advocacy
Certification
- Certified Phlebotomy Technician, ASCP Board Of certification
- BLS (CPR and AED)
- DDC Paternity Collection Training
- Adult Mental Health First Aid USA
- NIH Stroke Scale
Languages
Spanish
Interests
Volunteer at the Good Neighbor Settlement Home, Tutoring and Mentoring students at TSC, Organizing community events as a member of the TSC Psychology Club, Mental health seminars
Timeline
Certified Phlebotomist
Harlingen Medical Center
04.2023 - 12.2025
Certified Phlebotomist
Doctors Hospital Renaissance
08.2016 - 07.2021
Life Insurance Examiner
EMSI
07.2016 - 04.2020
Certified Phlebotomist
Clinical Pathology Laboratories
08.2006 - 08.2016
Associate of Psychology Degree - undefined
Texas Southmost College
Associate of Applied Science - Nursing
Texas Southmost College