Toni Brown
Frankfort,KY
Summary
I’m seeking employment with a company where I can grow professionally, and also learn to take on new obstacles.
Overview
3
3
years of post-secondary education
15
15
years of professional experience
Work History
Housing specialist
Nan mckay & associates
11.2025 - 03.2026
- Reviewed client documents for accuracy, ensuring compliance with housing requirements
- Processed and finalized documents for clients housing.
- Coordinated client communications through emails and calls for timely responses.
- Distributed correspondence via email and mail to obtain necessary client information.
Customer service administrator- book keeping
southern states
03.2025 - 06.2025
- Managed client files to support efficient record-keeping and retrieval.
- Educated clients on propane options and sales processes
- Executed payments for client bills and company expenses to ensure timely transactions.
- Maintained clients files
- Maintained accurate records of financial documents for compliance and auditing purposes.
General helper
Jim beam distillery
01.2017 - 07.2024
- Swept and collected cardboard, trash, and glass to maintain a safe and clean environment.
- Recycled glass and cardboard.
- Inspected glass bottles to make sure they are positioned correctly on the line to be labeled.
- Arranged and stacked product cases on pallets for efficient storage.
- Inspected packages to make sure they meet the quality standards to be boxed and shipped.
- Fed the line with cases of glass for the product to be stored in.
- Did quality checks on bottles, made sure label is correct and did documentation on the order.
- Performed cleaning of machinery and components to prevent malfunctions.
- Used a pallet jack fork lift to move
Certified inspector and repairer in paint 2
Toyota (TMMK)
04.2015 - 08.2016
- Inspect the cars moving down the line for defects that are out of standard
- Identified and marked defects with tape for repair coordination
- Executed repairs on defects identified as out of standard
- Performed repairs by sanding or blocking defects, then buffing and polishing to restore finish
- Maintained cleanliness and organization of work area before end of shift.
- Ensured compliance with safety requirements
Certified documentation analyses
KY Transportation Cabinet/Adecco
08.2014 - 03.2015
- Completed data entry for license documentation.
- Scanning and creating cases on records
- Opened and dispersed fee accounting mail to ensure timely handling of financial records
- Assisted with a range of tasks as required.
- Performed essential tasks to ensure smooth workflow and support colleagues.
Cashier/greeter/Wing certified trainer
Buffalo Wild Wings
Frankfort, USA
07.2012 - 08.2014
- Greeted guests upon arrival to create a welcoming atmosphere
- Took to-go orders, ensuring accuracy and prompt service
- Train new employees
- Take to go orders
- Run food to tables
- Bussed tables promptly after guests finished meals to maintain cleanliness
- Keep front foyer maintained and clean
- Maintain expo station
- Answered phone calls and questions
- Clean restrooms
Stow/Flow Team/ Receiver
Amazon
Lexington, USA
11.2013 - 03.2014
- Ensured accurate placement of scanned products in bins
- Transported product carts to appropriate locations for inventory management
- Organized cases by flipping and loading items onto carts for storage
- Maintained a consistent weekly productivity rate of 100% through efficient work practices
Tanning Consultant/Key Holder
Sun tan city
Frankfort, USA
04.2011 - 06.2012
- Led a successful sales team
- Executed accounting duties to maintain accurate financial records
- Assisted and educated customers
- Directed team in sales, inventory management, cash handling, and customer service
- Monitored sales floor to enhance customer satisfaction and address needs
- Maintained accurate records of inventory for management review
- Used credit card machines, cash registers and security cameras
- Providing the top sales
- Knowledge sets include: Bar code reader equipment, Barcode scanners, Cash registers, and ComCash software
- Performed accounting duties
- Provided exceptional customer care by addressing concerns and building relationships
- Customer Satisfaction
Education
Diploma - Agriculture
Franklin County High School
Frankfort, KY 08.2008 - 05.2011
Skills
- Housing assistance knowledge
- Housing program management
- Housing documentation
- Housing regulations knowledge
- Affordable housing
- Fair housing
- Housing standards
- Regulatory compliance
- Community resource coordination
- Document analysis
- Customer service
- Customer Relations
- Customer Satisfaction
- Sales Experience
- Phone management
- Quality inspections
- Data entry
- Database management
- Computer Skills
- Microsoft office
- Inventory
- POS
- Problem solving
- Attention to detail
- Time management
- Effective communication
- Communication skills
- People Skills
- Microsoft office
Timeline
Housing specialist
Nan mckay & associates
11.2025 - 03.2026
Customer service administrator- book keeping
southern states
03.2025 - 06.2025
General helper
Jim beam distillery
01.2017 - 07.2024
Certified inspector and repairer in paint 2
Toyota (TMMK)
04.2015 - 08.2016
Certified documentation analyses
KY Transportation Cabinet/Adecco
08.2014 - 03.2015
Stow/Flow Team/ Receiver
Amazon
11.2013 - 03.2014
Cashier/greeter/Wing certified trainer
Buffalo Wild Wings
07.2012 - 08.2014
Tanning Consultant/Key Holder
Sun tan city
04.2011 - 06.2012
Diploma - Agriculture
Franklin County High School
08.2008 - 05.2011