Toni Burris
Silver Creek,GA
Summary
Operational efficiency expert with proven success at Kroger and Amazon MGE5, specializing in order picking and maintaining exceptional customer relationships. Demonstrated flexibility in scheduling and comprehensive knowledge of warehouse safety, consistently achieving productivity goals and enhancing order accuracy and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Warehouse Worker
Amazon MGE5
Jefferson, GA
02.2020 - 12.2023
- Provided support during peak periods by working extended shifts when required.
- Communicated effectively with supervisors regarding progress updates on assigned tasks.
- Maintained accuracy and speed in sorting packages according to size, weight, and destination.
- Followed safety protocols when operating machinery or lifting heavy objects.
- Met daily productivity goals set by management team.
- Scanned barcodes on packages using RF scanners.
- Operated conveyor belt systems to move items from one station to the next.
- Sorted packages into delivery routes by factors such as size, weight and destination.
ClickList Clerk
kroger
Loganville, GA
10.2005 - 03.2023
- Followed up with customers after pickup of their order to ensure satisfaction with their experience.
- Responded quickly to inquiries from management about product availability and restocking needs.
- Organized backroom storage areas neatly according to store standards.
- Received incoming shipments of merchandise, verifying contents against invoices.
- Processed ClickList orders accurately and efficiently, ensuring accuracy of order items and pricing.
- Provided timely feedback to customers regarding their order status.
- Unloaded incoming merchandise from trucks and organized stock on shelves according to store standards.
- Checked expiration dates on all products before stocking them on shelves or putting them into customer orders.
- Greeted customers in a friendly manner and provided excellent customer service.
- Maintained a clean and safe work environment by following all safety protocols in accordance with company policies.
Cake Decorator
kroger
Loganville, GA
10.2005 - 03.2023
- Decorated cakes with a variety of edible decorations including sugar flowers, chocolate figures, and marzipan fruits.
- Kept up with industry trends regarding new flavor combinations and design ideas.
- Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
- Organized supplies to ensure efficient workflow during cake decorating process.
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Measured ingredients accurately according to recipes used in the bakery.
- Prepared buttercream icing for use in cake decoration projects.
- Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
- Worked with common cake decorating and baking tools, such as mixers and carving tools.
Stocker
kroger
Loganville, GA
10.2005 - 03.2023
- Stocked shelves with newly arrived products.
- Monitored expiration dates of perishable items to ensure freshness.
- Removed outdated products from shelves in accordance with company policy.
- Provided customer service by answering questions about product location, price and availability.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Followed safety procedures when handling hazardous material or dangerous goods.
- Organized storage areas for efficient use of space.
Produce Clerk
kroger
Loganville, GA
10.2005 - 03.2023
- Assisted other departments within the store when needed.
- Cleaned work areas throughout shift to maintain sanitation standards.
- Rotated produce items to ensure freshness.
- Stayed up-to-date on new products offered in the department.
- Monitored temperature logs for refrigerators and freezers.
- Weighed, labeled, priced, and packaged produce items for sale.
Deli Clerk
kroger
Loganville, GA
10.2005 - 03.2023
- Maintained cleanliness of the deli area and equipment.
- Greeted customers in a friendly and professional manner.
- Inspected labels on deli products to verify accuracy of pricing.
- Assisted customers with selecting products from the deli case or menu board.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Stocked shelves with fresh items daily.
Tagging Clerk
kroger
Loganville, GA
10.2005 - 03.2023
- Operated tagging equipment to affix price tags onto items in accordance with company policy.
- Verified accuracy of item descriptions and pricing before applying tags to products.
- Assisted with quality control by ensuring all tags were properly placed on merchandise.
- Examined product labels for expiration dates prior to placing them onto merchandise shelves.
Education
High School Diploma -
Berkmar High School
Lilburn, GA05-2002
Skills
- Loading and unloading
- Order picking
- Packaging and labeling
- Labeling and sorting
- Warehouse safety
- Pallet jack handling
- Stockroom safety procedures
- Shelf stocking
- Verbal and written communication
- Positive and professional
- Barcode scanning
- Flexible schedule
- Time management
- Friendly and outgoing
- Product knowledge
Languages
English
Professional
America Sign Language
Professional
Timeline
Warehouse Worker
Amazon MGE5
02.2020 - 12.2023
ClickList Clerk
kroger
10.2005 - 03.2023
Cake Decorator
kroger
10.2005 - 03.2023
Stocker
kroger
10.2005 - 03.2023
Produce Clerk
kroger
10.2005 - 03.2023
Deli Clerk
kroger
10.2005 - 03.2023
Tagging Clerk
kroger
10.2005 - 03.2023
High School Diploma -
Berkmar High School
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