Summary
Overview
Work History
Education
Skills
Timeline
Generic

Toni Catrett

Dothan,AL

Summary

Proficient medical receptionist known for strong organizational skills and attention to detail. Experience in managing accounts, patient referrals, and insurance claims. Ready to leverage expertise to streamline operations and deliver exceptional service.

Overview

1
1
year of professional experience

Work History

Front Desk Medical Receptionist

ENT South
Dothan, AL
02.2025 - 08.2025
  • Greeted patients and visitors in a friendly, professional manner.
  • Managed appointment scheduling and patient check-ins efficiently.
  • Maintained organized patient records using electronic health record systems.
  • Assisted medical staff with administrative tasks as needed during busy periods.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Managed accounts payable and receivable processes including invoicing, collections, payments.
  • Coordinated patient referrals to specialists and services within the healthcare system.
  • Collaborated with insurance companies to verify coverage for referrals.

Front Desk Medical Receptionist

Fairview Clinic
Dothan, Alabama
07.2024 - 01.2025
  • Greeted patients and visitors in a friendly, professional manner.
  • Collected patient information and verified insurance details accurately.
  • Maintained organized patient records using electronic health record systems.

Education

Some College (No Degree) - Business Administration And Management

Troy University
Dothan, AL

Skills

  • Appointment scheduling
  • Patient record management
  • Insurance verification
  • Accounts receivable
  • Electronic health records
  • Customer relationship management
  • Patient referrals
  • Data analysis
  • Process optimization
  • Problem resolution
  • Visual data representation
  • Verbal and written communication
  • MS Excel
  • Data storytelling
  • Patient information collection
  • Administrative support
  • Office communication
  • Attention to detail

Timeline

Front Desk Medical Receptionist

ENT South
02.2025 - 08.2025

Front Desk Medical Receptionist

Fairview Clinic
07.2024 - 01.2025

Some College (No Degree) - Business Administration And Management

Troy University
Toni Catrett