Program & Operations professional with 5+ years of experience supporting live and digital content delivery through cloud-based media workflows, coordinating cross-functional teams, and optimizing real-time distribution for Amazon Prime and Warner Bros. Discovery. Proven success managing timelines, validating digital assets, troubleshooting mission-critical issues, and producing post-event reporting that improves workflow efficiency in high-visibility environments.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Broadcast Operations Specialist
Warner Bros. Discovery
Atlanta, GA
02.2025 - Current
Integrate live NCAA Men’s Basketball Tournament games for multi-platform distribution, ensuring accurate and on-time content delivery
Execute digital ad trigger insertion and monitor audio/video performance to maintain broadcast quality and revenue workflows
Troubleshoot streaming and media operations within cloud platform environments (AWS & Google Cloud) to support real-time delivery
Produce post-event reports and workflow tracking for continuous process improvement and large-scale event readiness, including the 2026 Winter Olympics
Broadcast / Streaming Operator
Amazon Prime Sports (Atrium)
Atlanta, GA
11.2022 - 02.2025
Monitored and resolved live streaming issues for national sports broadcasts, ensuring uninterrupted multi-platform delivery
Ingested and validated media assets for timing, metadata, and quality control prior to air
Executed disaster recovery protocols to rapidly restore on-air operations and meet strict SLAs
Coordinated real-time communication between technical teams, production, and external streaming partners
Ingest Operator
Encompass Digital Media / Bally Sports
Atlanta, GA
12.2018 - 10.2024
Coordinated promotional campaigns, screenings, and grassroots events across multiple Atlanta locations
Managed outreach tracking, reporting, spreadsheets, and client correspondence to support campaign execution
Collaborated with major entertainment clients including Paramount, Sony, and HBO while supporting business development research and relationship management
PR & Marketing Coordinator
Allied Integrated Marketing
Atlanta, GA
12.2018 - 10.2024
Coordinated promotional campaigns, screenings, and grassroots events across multiple Atlanta locations
Managed outreach tracking, reporting, spreadsheets, and client correspondence to support campaign execution
Represented the agency on-site, independently overseeing event setup, execution, and breakdown
Collaborated with major entertainment clients including Paramount, Sony, and HBO while supporting business development research and relationship management
Supported campaign tracking and reporting, monitoring key milestones, deadlines, and performance indicators to ensure objectives were met
Education
BA - Mass Communications - TV & Film
Clark Atlanta University
01-2019
Skills
Project Coordination
Workflow Optimization
Digital Asset Management
Cross-Functional Collaboration
Cloud Computing
AWS
Google Cloud
API
Microsoft Excel
Scheduling & Workflow Management
Team Collaboration & Client Communication
Digital Tools & Documentation (MS Office, Google Sheets)