Toni DiCristo
Hudson,FL
Summary
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Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Food Truck Operator
Repeal 18
Westchase,FL
07.2025 - Current
- Greeted customers, answered menu questions and responded to complaints.
- Increased customer satisfaction by providing efficient and friendly service in a fast-paced food truck environment.
- Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
- Planned daily menus and prepped food for service.
- Managed inventory effectively to minimize waste and maximize profit margins for the business.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Concession Stand Volunteer
Raymond James
Tampa, FL
01.2025 - Current
- Assisted in inventory management, accurately tracking stock levels and notifying supervisors of shortages.
- Implemented efficient cash handling processes, minimizing wait times for customers while maintaining accuracy in transactions.
- Enhanced customer experience by providing friendly and efficient service at the concession stand.
- Balanced registers at the end of each shift, verifying funds against reported sales figures.
- Collaborated with team members to ensure smooth operations and timely food preparation.
- Promoted the organization''s mission throughout interactions with event attendees while volunteering at the concession stand.
- Maintained a clean and organized work area, ensuring optimal functionality during peak times.
Hostess/To Go Specialist
Mother’s
Westchase,FL
02.2021 - 06.2025
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Maintained a clean and inviting pickup area, contributing to a positive customer experience.
- Monitored and replenished supplies in to-go area, ensuring uninterrupted service during busy periods.
Server/Expo Runner
Mother’s
Westchase,FL
02.2021 - 06.2025
- Managed multiple tables simultaneously, maintaining high service quality throughout.
- Served food and beverages promptly, prioritizing customer needs for optimal satisfaction.
- Utilized POS system to process orders, manage bills, and handle complimentary items efficiently.
- Collaborated with team members during peak hours to enhance workflow and guest experiences.
- Executed opening and closing duties, ensuring dining area readiness for seamless transitions.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Ensured order accuracy for guest satisfaction, double-checking plates before delivery.
- Delivered food orders from kitchen to customers' tables.
- Mastered knowledge of menu offerings, providing accurate information to servers as needed.
Education
Nursing
Central Florida Institute
Palm Harbor, FL02.2011
Skills
- Food preparation
- Allergy awareness
- Menu development
- Social media promotion
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
Timeline
Food Truck Operator
Repeal 18
07.2025 - Current
Concession Stand Volunteer
Raymond James
01.2025 - Current
Hostess/To Go Specialist
Mother’s
02.2021 - 06.2025
Server/Expo Runner
Mother’s
02.2021 - 06.2025
Nursing
Central Florida Institute