Summary
Overview
Work History
Skills
Timeline
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Toni DiPasquale

Store Manager
Westlake,FL

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

10
10
years of professional experience

Work History

Store Manager – Hanes/Champion

HanesBrands Inc.
West Palm Beach, Florida
10.2016 - Current
  • Maximized sales and profitability
  • Increased profitability of store sales keeping gross margins positive
  • Clientele expert and trainer to promote brand loyalty and successful events
  • Demonstrated analytical and creative management of merchandising to implement floor sets
  • Developed contests and award programs to motivate staff
  • Held monthly team meetings for the staff to establish product knowledge and development of selling techniques that focused on raising KPI’s stats.
  • Set in place efficiency improvements for two stores focusing on retraining and retooling of service professionals, hiring 7 new staff members resulting in 4 employees being promoted to management positions
  • Customize training delivery to meet the skills of various employees
  • Staff actively participate in knowing daily and personal goals, inspiring team trust and growth, fostering creativity and a positive fun environment
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Sales Office Manager- PT

DIF Diamond Company
New York, New York
01.2015 - 01.2016
  • Assisted and managed the daily operations of a wholesale jewelry office
  • Maintained operational records on sales transactions, managed approximately 20 incoming call, emails per day from vendors and customers
  • Continued friendly relationships with multi vendors regarding inventory needs
  • Provided excellent customer service to new and trusted clients
  • Assisting customers with style selection on new purchases and repair orders for maintenance
  • Processed orders via telephone, email, and online orders
  • Enhanced customer satisfaction levels through exceptional service and prompt resolution of client issues.

Skills

Customer focus

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Timeline

Store Manager – Hanes/Champion

HanesBrands Inc.
10.2016 - Current

Sales Office Manager- PT

DIF Diamond Company
01.2015 - 01.2016

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Toni DiPasqualeStore Manager