Toni Ester
Lansing,Mi,MI
Summary
Experienced Correctional Officer with over two years in corrections and three years in management. Expertise in leadership, policy enforcement, conflict resolution, and emergency response. Effectively maintains safety and security while making informed decisions under pressure. Aiming to leverage corrections and supervisory skills as a Corrections Shift Supervisor 1 (Sergeant).
Overview
11
11
years of professional experience
Work History
Correctional Officer
State Of Michigan Department Of Corrections
Jackson, Michigan
10.2023 - Current
- Supervised inmate activities, ensuring adherence to facility safety protocols and regulations.
- Conducted regular inspections of cells and common areas for contraband and potential hazards.
- Managed inmate behavior through effective communication and conflict resolution strategies.
- Maintained accurate logs of inmate movements and incidents for comprehensive reporting.
- Enforced disciplinary actions in accordance with established facility guidelines.
- Implemented prison rules and regulations to uphold a secure environment for inmates and staff.
Office Manager
Colonnial townhouse
Lansing, Michigan
03.2020 - 10.2023
- Streamlined daily office operations, ensuring an organized work environment.
- Managed front desk operations, welcoming visitors and efficiently directing them to appropriate personnel.
- Answered phone calls, responded to emails, routed mail, and coordinated courier services.
- Oversaw inventory management and supply orders, ensuring timely availability of necessary office materials.
- Scheduled repairs and conducted regular maintenance checks for office equipment.
- Maintained filing system for records, correspondence, and other documents.
- Tracked invoices and payments, maintaining accuracy in accounts receivable and payable processes.
- Monitored client payments due and contacted clients regarding past due accounts.
Assembly Line Worker
Bridgewater Interiors
Lansing, Michigan
05.2015 - 03.2021
- Operated assembly line equipment for automotive interior components.
- Inspected parts for quality control and adherence to specifications.
- Trained new employees on assembly procedures and safety protocols.
- Followed standardized work instructions to ensure consistency in production tasks.
- Worked quickly and efficiently while maintaining high standards of quality control.
- Ensured work areas were kept clean and organized at all times.
Education
Certification License - Certified Nursing Assistant,
Career Quest
Lansing06-2019
Skills
Security operations and surveillance
Emergency response and incident reporting
- Firearm operations training
- Prisoner transport protocols
- Policy enforcement and compliance
- Visitation oversight and monitoring
- Observation skills and situational awareness
- First aid and CPR certification
- Staff supervision and team leadership
- Training and mentoring programs
- Effective communication
- Conflict resolution and mediation
- Problem solving and critical thinking
- Report writing and documentation
- Detail orientation and accuracy
- Microsoft Office proficiency
- Yardi property management software expertise
- Records management systems
- Customer service
- Time management strategies
- Stress tolerance in high-pressure situations
- Product knowledge and application
Timeline
Correctional Officer
State Of Michigan Department Of Corrections
10.2023 - Current
Office Manager
Colonnial townhouse
03.2020 - 10.2023
Assembly Line Worker
Bridgewater Interiors
05.2015 - 03.2021
Certification License - Certified Nursing Assistant,
Career Quest