Bookkeeper
Toni Fasano
21st Century Oncology
Cape Coral,FL
12
Years of experience
Organized Bookkeeper proficient in QuickBooks and Adobe software. Executed bookkeeping tasks for large corporations and excelled at quickly learning new accounting methods and procedures. Excellent accounting skills and attention to detail leading to decreased loss of revenue.
Work History
Refund Specialist
2 Years- Processed refund requests efficiently, ensuring timely resolution for patient accounts.
- Analyzed and identified trends in refund requests to improve operational workflows.
- Collaborated with billing department to verify claim statuses and resolve discrepancies.
- Kept Journal Entry of all accounts.
- Contributed to the development of departmental goals and strategies for improving overall refund operations efficiency.
Server
5 Years 7 Months- Delivered exceptional customer service by anticipating guest needs and ensuring satisfaction throughout the dining experience.
- Managed multiple tables efficiently while maintaining high standards of service during peak hours.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Trained new servers on menu items, restaurant policies, and customer service best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Receptionist
1 Year 8 Months- Managed front desk operations, greeting visitors and directing inquiries efficiently.
- Coordinated appointment scheduling for service and sales departments to streamline workflow.
- Assisted in resolving customer concerns, enhancing satisfaction through effective communication.
- Maintained accurate customer records using dealership management software.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Associate of Science - Accounting
QuickBooks Bookkeeper
Skills
QuickBooks Certified Accountant
Data Entry
Journal Entry
Adaptable scheduling
Time management
Multitasking skills
Inventory management
Problem-solving skills
Exceptional customer service
Teamwork and collaboration
10+ Years A/P Experiene
10+ Years A/R Experience
Computer Proficient
Proficient in Excel
Timeline
Refund Specialist
21st Century Oncology
01.2014 - 01.2016Read More
Server
Perkins Restaurant & Bakery
08.2007 - 03.2013Read More
Receptionist
Bill Branch Chevrolet
07.2004 - 03.2006Read More
Intuit
QuickBooks Bookkeeper
Read More
Southwest Florida College
Associate of Science from Accounting
Read More