Toni Fitch
Hutto
Summary
Committed to utilizing my skills to further the mission of a company. Bringing forth a motivated attitude and a variety of powerful skills. A strong leader who works well under pressure, and exudes positivity. Adept in making key decisions and working with other professionals to achieve goals and solve problems.
Overview
31
31
years of professional experience
Work History
Child Protective Service Specialist 2
GSG Solutions- DFPS Contractor
Austin Texas
11.2021 - Current
- Delivered compassionate assistance to empower youth in overcoming mental and physical challenges.
- Maintained accurate records of children's activities and needs throughout shift duration.
- Provided guidance and mentorship to youth, fostering personal development and positive behavior.
- Complete necessary incident reports.
- Maintain a clean and sanitary environment.
- Managed unforeseen tasks to support team objectives and maintain workflow continuity.
- Facilitated support services for youth placed in care after experiencing placement disruptions.
Human Service Tech VI
Department of Family and Protective Services
Georgetown
08.2010 - 06.2021
- Transporting clients - mostly children - in personal vehicle to and from various appointments.
- Handling verbal abuse by children who may be angry and scared.
- Managed verbal abuse incidents from children, providing support and de-escalation techniques.
- Responded quickly in crisis situations to ensure safety and support.
- Maintained objectivity and empathy while assisting families in crisis and supporting children in challenging environments.
- Working on a team, which involves helping with crisis situations in other units.
- Working on a team with Children Without Placement.
- Performed a variety of clerical tasks, including typing and filing. such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.
- Collaborated with team at Children Without Placement to address urgent needs and enhance support services.
Correctional Office
Texas Department of Criminal Justice
Beaumont
08.1995 - 08.2010
- Inspect facilities to ensure that they meet security and safety standards.
- Maintained order by enforcing established rules within the prison environment.
- Monitored offenders' behavior to ensure compliance with regulations.
- Restraining and securing sometimes assaultive offenders.
- Transferring and transporting offenders to and from other units.
- Perform pat and strip searches of offenders.
- Performed routine counts of offenders each shift to maintain security.
- Supervise activities of offenders.
- Engaged directly with offenders to maintain supervision and support rehabilitation.
Education
High School -
Abraham Lincoln High School
Port Arthur05-1985
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Minact Security Institution
TDCJ-ID IN-SERVICE TRAINING
Lamar University of Technology
Beaumont04-2003
Correctional Office
Texas Department of Criminal Justice Correctional Training Department
Gatesville08-1995
Criminal Justice
Lamar University
Port Arthur05-1985
Skills
- Crisis Management
- Crisis intervention
- Team collaboration
- Leadership abilities
- Communication Skills
- Adaptability
- Time management
- Works under pressure
- Microsoft Office - Expert
Timeline
Child Protective Service Specialist 2
GSG Solutions- DFPS Contractor
11.2021 - Current
Human Service Tech VI
Department of Family and Protective Services
08.2010 - 06.2021
Correctional Office
Texas Department of Criminal Justice
08.1995 - 08.2010
Criminal Justice
Lamar University
Correctional Office
Texas Department of Criminal Justice Correctional Training Department
TDCJ-ID IN-SERVICE TRAINING
Lamar University of Technology
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Minact Security Institution
High School -
Abraham Lincoln High School