Toni Flynn
Stillwater,US
Summary
Compassionate Personal Care Assistant experienced in providing companionship and emotional support to residents while accurately documenting vital statistics and health metrics. Delivered quality patient care through effective communication and rapport-building with patients. Dedicated Customer Service Specialist who prioritized tasks and collaborated with teams to achieve business goals, resolving escalated customer support issues efficiently.
Overview
9
9
years of professional experience
Work History
Adult Caregiver
Cornerstone Caregiving
Stillwater, Oklahoma
09.2026 - Current
- Assisted clients with bathing, dressing, grooming, and daily personal care.
- Assisted with mobility, transfers, and safe walking around living spaces.
- Monitored client conditions and reported changes to family or nursing staff.
- Supported medication reminders and tracked routines in home care settings.
- Prepared meals and followed dietary instructions from care plans.
Front Desk Clerk
Microtel Inn & Suites by Wyndham Perry
Perry, OK
10.2022 - 06.2023
- Enhanced customer retention by leveraging quick response and dynamic service skills to foster strong relationships.
- Addressed room requests and inquiries from website, email, or phone efficiently, contributing to guest satisfaction.
- Ensured financial accuracy through collection of deposits, fees, and payments, maintaining trust with patrons.
Phlebotomist
Perry Memorial Hospital
Perry, OK
10.2017 - 03.2018
- Ordered supplies, transported specimens, washed and packed instruments, and changed solutions in exam rooms to ensure efficient workflow.
- Followed physician orders when performing therapeutic phlebotomy.
- Kept patients safe by adhering to infection control, sharps disposal, and biohazardous waste disposal guidelines.
- Ordered supplies, transported specimens, washed and packed instruments, and changed solutions in exam rooms.
- Maintained patient safety by adhering to infection control, sharps disposal, and biohazardous waste disposal guidelines.
- Supported office procedures by managing patient flow, conducting phone screenings, and tracking sample drug lists.
- Assisted in emergency room operations by supporting medical staff and ensuring patient safety.
Education
Health Sciences - Health Careers
Meridian Technology Center
Stillwater, OKHigh School -
Perry High School
Perry, OKSkills
- Personal care
- Geriatric support
- Mobility support
- Daily hygiene support
- Medication reminders
- Medication tracking
- Patient documentation
- Infection control
- Reports and documentation
- Documentation
- Customer service
- Problem-solving skills
- Companionship support
Timeline
Adult Caregiver
Cornerstone Caregiving
09.2026 - Current
Front Desk Clerk
Microtel Inn & Suites by Wyndham Perry
10.2022 - 06.2023
Phlebotomist
Perry Memorial Hospital
10.2017 - 03.2018
Health Sciences - Health Careers
Meridian Technology Center
High School -
Perry High School