Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Toni Gray-Hazlewood

Program Manager
New York,NY

Summary

Experienced Program Manager skilled in managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, financial management, procurement and contracting. Trained in Law, Sociology and Dispute Resolution, and proficient in Westlaw, Lexis, Excel, Outlook and other Microsoft Office Suite applications. On going studies in Contracts, Negotiation and Constitution Law.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work History

Program Manager

Global Kids
New York, NY
09.2017 - Current
  • Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
  • Communicate with partner organizations and parents via email and phone calls.
  • Identified and solved internal problems related to employee turnover by revamping training approaches.
  • Tracked over 50 participants attendance and progress towards goals for each participant.
  • Purchased and organized supplementary materials to support structured lessons.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Assisted recruitment of 52 participants, 20 staff members and trained 12 Summer Youth Employees.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
  • Identified program obstacles and communicated possible impacts to team.
  • Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.

Restorative Justice Activity Specialist

  • Conducted peer mediation sessions.
  • Created restorative justice and peacekeeper workshops.
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Devised creative solutions to critical participant and user needs.
  • Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences
  • Facilitated workshops and conducted one-on-one training to educate team members

Digital Event Coordinator

City Council Candidate
New York, NY
01.2021 - 06.2021
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
  • Coordinated schedules and timelines for all events.
  • Managed event logistics and operations, including support staff, vendor services and volunteers.
  • Made over 200 phone calls to community members to increase awareness and support for District 22 candidate.
  • Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
  • Organized, coordinated and deployed virtual events while focusing on delivering superior customer service.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
  • Maintained energy and enthusiasm in fast-paced environment

Peer Mediator

John Jay College Of Criminal Justice, CUNY
New York, NY
09.2017 - 05.2019
  • Provided psychoeducational for over 20 students as it relates to clinical depression.
  • Assisted in increased awareness of clinical depression and juvenile incarceration rates.
  • Thrivingly facilitated over 10 one-on-one counseling sessions to meet presenting needs of students.
  • Successfully planned and Co-hosted informational session on juvenile incarceration.
  • Identified issues, analyzed information and provided solutions to problems
  • Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
  • Formulated focused and individualized resolutions aimed to peacefully settle disputes.
  • Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement

Law Clerk Intern

Children's Law Center
Washington, DC
07.2018 - 09.2018
  • Assessed cases for probable outcomes by researching Westlaw and Lexis and other legal authority, comparing fact patterns to those of precedential cases.
  • Met with clients to discuss upcoming depositions and arbitrations.
  • Answered 2 direct attorney phone lines to act as liaison between clients and attorneys.
  • Attended court sessions to record and listen to critical information.
  • Assembled case materials for 5 cases by organizing, summarizing and collecting documents, information and evidence.
  • Created and prepared legal drafts by organizing and assembling information for legal documents and forms.

Pre-Law Intern

Univ. of Maine
New Portland, ME
05.2017 - 09.2017
  • Observed over 20 court proceedings and engaged in multiple Socratic Seminars geared to establish understanding of criminal, administrative, and immigration law.
  • Received award stipend and completion certificate for taking initiative in events, perfect attendance and excellent on-time track record for legal research and assignments.
  • Attended depositions and court proceedings and prepared summaries on cases.
  • Reviewed legal information and proofed documentation for errors.
  • Gained valuable insight into regulations and policies associated with immigration, environmental and employment law.
  • Researched statutes and laws to support compliance and legal risk management.
  • Communicated with law firms and paralegals to gather information for lawsuits.

Education

M.A - Legal Studies, Conflict Resolution

Washington University School of Law
St. Louis
07.2021 - Current

B.A. - Law and Society, Dispute Resolution

John Jay College of Criminal Justice
08.2015 - 05.2019

Skills

Detail-oriented

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Timeline

M.A - Legal Studies, Conflict Resolution

Washington University School of Law
07.2021 - Current

Digital Event Coordinator

City Council Candidate
01.2021 - 06.2021

Law Clerk Intern

Children's Law Center
07.2018 - 09.2018

Peer Mediator

John Jay College Of Criminal Justice, CUNY
09.2017 - 05.2019

Program Manager

Global Kids
09.2017 - Current

Pre-Law Intern

Univ. of Maine
05.2017 - 09.2017

B.A. - Law and Society, Dispute Resolution

John Jay College of Criminal Justice
08.2015 - 05.2019
Toni Gray-HazlewoodProgram Manager