Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kao Xiong

Redding

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

16
16
years of professional experience

Work History

Program Manager

United Way of Northern California
07.2021 - Current
  • Program Coordination, planning, implementing, and managing all aspects of the VITA program ensuring compliance with IRS guidelines
  • Volunteer recruitment and training and certification
  • Client outreach, Site management, quality control, data management, partnership development, budget management, reporting, evaluation, and advocacy
  • Managed employees and volunteers under the program, assisted in disaster relief and recovery activities as needed, Outreach and attended events to increase awareness and knowledge, assisted in applying for grants and monthly reporting of grants, created marketing materials for the program (brochures, business cards, and flyers) and point of contact for the program
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Facilitated workshops and conducted one-on-one training to educate team members.
  • Coached team members on professional development opportunities, contributing to improved overall performance.

Residential Sales, Investor, and Foreclosure Specialist

Creative Results
08.2009 - 06.2018
  • Licensed and operated in the state of MN in residential sales
  • Investor in whole selling and home renovation projects
  • Familiar with foreclosure sales, short sales, and hud owned properties
  • Determine client's needs and wants
  • Prepare Market Analysis for clients on market conditions, prices, mortgages, legal requirements, and net profit, Negotiated contract terms, Conduct open houses and home showings for clients, investors, and inspectors
  • Meetings, training, ongoing education, Create Marketing materials for properties, Liaison between clients and all parties in transaction (Title, Mortgage broker/lender, Inspector, and 3rd parties)

Education

Bachelor's Degree - Business Administration

Metropolitan State University
St. Paul, MN
06.2007

Skills

  • Real Estate
  • Customer Service
  • Detail oriented
  • Communications
  • Teamwork
  • Bi-lingual in Hmong
  • Computer Proficiency in Excel
  • Computer Proficiency in Word
  • Problem Solver
  • Project management
  • Problem-solving
  • Detail-oriented
  • Team leadership
  • Decision-making
  • Project coordination
  • Flexible and adaptable
  • Work Planning and Prioritization
  • Attention to detail

Languages

Hmong
Native or Bilingual

Timeline

Program Manager

United Way of Northern California
07.2021 - Current

Residential Sales, Investor, and Foreclosure Specialist

Creative Results
08.2009 - 06.2018

Bachelor's Degree - Business Administration

Metropolitan State University
Kao Xiong