TAMMY J. NORDLING
Overview
15
15
years of professional experience
Work History
Broker Associate / Office Manager / Branch Manager
MICHAEL SAUNDERS & COMPANY
09.2022 - Current
- Support operations of an affluent luxury brokerage while leading a team of 60 agents spread among 3 areas
- Provide ongoing mentoring, coaching, and training to team members
- Assist sales agents in developing strategies to expand business in Anna Marie Island and other luxury markets
- Oversee approximately $350M in sales volume annually
- Drive efforts to broaden business opportunities through participation in community networking events with Manatee County Chamber of Commerce
Director of Sales
HOWARD HANNA REAL ESTATE SERVICES
06.2020 - 08.2022
- Managed a team of 66 agents in the Elite luxury market of Birmingham, MI
- Held direct responsibility for activities involving P&L and performance reporting
- Organized team events and leadership meetings to establish new business growth strategies for agents
- Created recruitment and training plans for new agents
- Worked with agents to develop Quarterly Business Reviews (QBR's) for each customer to drive accurate forecasts
- Spearheaded efforts to grow sales revenue by $35M from 2020 to 2021
- Facilitated new marketing, messaging, and branding plans to boost company-wide sales 35%
- Evaluated sales performances among team members; addressed areas in need of improvement to position approximately 80% of real estate agents for sales goal attainment
Licensed Real Estate Specialist
REAL ESTATE ONE
04.2017 - 06.2020
- Promoted and sold properties throughout the Metro Detroit area while garnering a 94% closing rate
- Expanded opportunities through effective networking and prospecting initiatives
- Developed a top-quality real estate team representing $20M in sales
- Scheduled and verified client appointments for home showings
- Worked with lenders, home inspectors, and other involved parties to ensure that all terms and conditions of purchase agreement were met prior to closing
- Conceptualized successful marketing plans for listings
- Developed and maintained performance metrics to identify growth opportunities
- Created weekly sales activity reports through internal CRM (Salesforce)
- Received 'Gold Award' in 2018 for top rankings in sales volume; received Circle Award in 2019
Marketing Director
KIDS IN MOTION PEDIATRIC THERAPY
08.2010 - 08.2012
- Developed and implemented annual marketing plans for a pediatric therapy organization
- Positioned three locations for significant growth and brand recognition while building solid referral networks
- Accelerated revenue by 60% in a 2-year period
- Researched and developed testimonials based on successful therapy outcomes
- Created customized media messaging as well as various other social media optimization strategies
- Coordinated training activities for staff
- Implemented performance-based incentive programs for staff, leading to immediate improvements in business growth, employee morale, and customer satisfaction
Skills
- Lead generation
- Sales forecasting
- Client relationship management
- Performance analysis
- Team building
- Market research
- Employee training
- Networking strategies
- Strategic planning
- Financial analysis
- Sales strategy development
- Effective communication
- Problem solving
- Data-driven decision making
- Goal oriented
- Negotiation expertise
- Marketing and advertising
- Real estate law
- Contract preparation
- Investment assessment
- Business relationship building
- Documentation
- Contract drafting
- Relationship management
- Compliance adherence
- Marketing strategies
- Portfolio management
- Industry research
- Workplace training
- Risk mitigation
- Business growth
- Compliance requirements
- Documentation expertise
- Market dynamics
- Software aptitude
- Claims reporting systems
- Markets research
- Real estate
- Market trend expertise
- Trustworthiness
- Sales technique development
- Communication proficiency
- Multitasking capacity
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Relationship building
- Professional ethics
- Sales skills
- Self motivation
- Conflict resolution
- Goal setting
- Risk assessment
Timeline
Broker Associate / Office Manager / Branch Manager
MICHAEL SAUNDERS & COMPANY
09.2022 - Current
Director of Sales
HOWARD HANNA REAL ESTATE SERVICES
06.2020 - 08.2022
Licensed Real Estate Specialist
REAL ESTATE ONE
04.2017 - 06.2020
Marketing Director
KIDS IN MOTION PEDIATRIC THERAPY
08.2010 - 08.2012