TAMMY J. NORDLING

• Award-winning and forward-thinking leader with 20+ years of success in the sales field. Adept in managing, coaching, and developing top-performing teams that consistently meet and exceed targeted sales goals. Well versed in working within luxury and high-end properties while building solid relationships with staff and clientele. Expertise includes: Sales Coaching
• Team Leadership
• Staff Training
• Talent Development
• Account Management
• Branding Luxury Properties
• Real Estate Sales
• Contract Negotiations
• Customer Support
• Marketing Strategy Client Relations
• Performance Reporting
• Project Management
• Revenue Growth
• Brokerage Operations

• MICHAEL SAUNDERS & COMPANY, Bradenton/Anna Maria, FL, Broker Associate / Office Manager / Branch Manager, 09/22 to Present, Support operations of an affluent luxury brokerage while leading a team of 60 agents spread among 3 areas., Provide ongoing mentoring, coaching, and training to team members., Assist sales agents in developing strategies to expand business in Anna Marie Island and other luxury markets., Oversee approximately $350M in sales volume annually., Drive efforts to broaden business opportunities through participation in community networking events with Manatee County Chamber of Commerce.
• HOWARD HANNA REAL ESTATE SERVICES, Birmingham, MI, Director of Sales, 06/20 to 08/22, Managed a team of 66 agents in the Elite luxury market of Birmingham, MI., Held direct responsibility for activities involving P&L and performance reporting., Organized team events and leadership meetings to establish new business growth strategies for agents., Created recruitment and training plans for new agents., Worked with agents to develop Quarterly Business Reviews (QBR's) for each customer to drive accurate forecasts., Spearheaded efforts to grow sales revenue by $35M from 2020 to 2021., Facilitated new marketing, messaging, and branding plans to boost company-wide sales 35%., Evaluated sales performances among team members; addressed areas in need of improvement to position approximately 80% of real estate agents for sales goal attainment.
• REAL ESTATE ONE, Clarkson, MI, Licensed Real Estate Specialist, 04/17 to 06/20, Promoted and sold properties throughout the Metro Detroit area while garnering a 94% closing rate., Expanded opportunities through effective networking and prospecting initiatives., Developed a top-quality real estate team representing $20M in sales., Scheduled and verified client appointments for home showings., Worked with lenders, home inspectors, and other involved parties to ensure that all terms and conditions of purchase agreement were met prior to closing., Conceptualized successful marketing plans for listings., Developed and maintained performance metrics to identify growth opportunities., Created weekly sales activity reports through internal CRM (Salesforce)., Received 'Gold Award' in 2018 for top rankings in sales volume; received Circle Award in 2019.
• KIDS IN MOTION PEDIATRIC THERAPY, Highland, MI, Marketing Director, 08/10 to 08/12, Developed and implemented annual marketing plans for a pediatric therapy organization., Positioned three locations for significant growth and brand recognition while building solid referral networks., Accelerated revenue by 60% in a 2-year period., Researched and developed testimonials based on successful therapy outcomes., Created customized media messaging as well as various other social media optimization strategies., Coordinated training activities for staff., Implemented performance-based incentive programs for staff, leading to immediate improvements in business growth, employee morale, and customer satisfaction.

• Salesforce.com
• Microsoft Word
• Access
• PowerPoint
• Outlook
• Teams
• Project
• SharePoint
• Adobe Photoshop
• Remine
• Engage
• Zoom
• Windows Operating Systems

SPECIAL OLYMPICS, January 2023- present

Manatee County Leadership Team

• Account Executive (Gannett Co.; Renaissance Media
• Marketing Director SCN Communications

Florida Brokers License March 2023

Senior Resident Specialist - March 2019