Toni Hansen
Fowler
Summary
Reliable, hard working looking to take skills and experience to a new role. Reliable in managing mail distribution and addressing customer inquiries efficiently. Known for strong teamwork, flexibility in adapting to changing tasks, and commitment to achieving operational goals. Skilled in latest postal software and maintaining accurate records.
Overview
12
12
years of professional experience
Work History
Postal Clerk
USPS
07.2023 - Current
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
- Trained new employees on postal procedures, regulations, and company policies leading to a smoother onboarding process.
- Assisted customers with package shipping, ensuring proper labeling and timely delivery.
- Monitored inventory of postage stamps and made orders to replenish.
- Weighed mail and computed pricing amounts.
- Upsold postal services like insurance and tracking.
- Supported colleagues during peak hours, working together effectively under pressure for optimal performance.
Anytime Fitness Manager
Anytime Fitness
03.2013 - 10.2020
- Developed strong relationships with members, leading to increased referrals and positive word-of-mouth advertising.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Increased client retention by developing personalized fitness programs tailored to individual needs and goals.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
- Boosted membership sales by implementing targeted marketing strategies and hosting open house events.
- Evaluated existing equipment and made recommendations regarding new purchases or repairs.
Education
No Degree - Nursing
Muscatine Community College
Muscatine, IAHigh School Diploma -
Southern Cal High School
Lake City, IA05-2000
Skills
- Workplace safety
- Problem-solving skills
- Computer savvy
- Verbal/written communication
- Shipping procedures
- Federal guideline proficiency
- Shipping and receiving proficiency
- Labeling packages
- Strong organization skills
- Time management
- Attention to detail
- Excellent communication
- Active listening
- Effective communication
Timeline
Postal Clerk
USPS
07.2023 - Current
Anytime Fitness Manager
Anytime Fitness
03.2013 - 10.2020
No Degree - Nursing
Muscatine Community College
High School Diploma -
Southern Cal High School
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