TONI LEWIS

• Logo and Branding: Spearheaded the establishment of the business by designing a distinctive logo and creating a strong brand identity.
• Online Storefront Development: Conceptualized and designed the store webpage, ensuring an intuitive and visually appealing online shopping experience. Inputted a comprehensive inventory of items onto the online storefront, including setting prices and crafting compelling product descriptions.
• Marketing and Promotion: Leveraged web-based tools and AI to create impactful ads and promotional material, contributing to increased brand visibility and customer engagement.
• Social Media Management: Established and managed all social media accounts, employing strategic approaches to build a strong online presence and interact with the target audience.
• Business Operations: Formulated and implemented storefront policies, ensuring a seamless and secure shopping experience for customers. Set up various payment options to enhance customer convenience and facilitate smooth transactions.

• Effectively manage and maintain media equipment, ensuring seamless availability for students and staff.
• Enforce rules and policies, ensuring the quality and proper use of media equipment.
• Utilize the Asset Panda inventory system to oversee reservations and inventory availability.
• Provide assistance and support for hardware, software use, and equipment-related inquiries.

White Consulting LLC — Assistant (IT / Project Support)

• Demonstrated strong organizational and communication skills by scheduling meetings, coordinating workflows, and supporting client-facing recommendations.
• Coordinated documentation and task tracking efforts to streamline agile and scrum workflows within ServiceNow environments.
• Proactively relayed critical updates, system issues, and ServiceNow-related incidents or security concerns to management.
• Executed data management processes for clients and projects, guaranteeing precision and timeliness of records in internal systems.
• Provided technical support to users via phone and email, assisting with troubleshooting and issue resolution.
• Conducted comprehensive troubleshooting and maintenance of hardware and software systems to optimize operational efficiency.
• Coordinated project timelines and schedules to optimize resource allocation and enhance team productivity.
• Developed comprehensive reports to track project progress and identify potential risks for stakeholders.

• Delivered exceptional customer service by expanding the client base through in-store interactions and suggestive selling.
• Efficiently fulfilled digital customer orders by picking, packing, and shipping merchandise.
• Adhered to Asset Protection policies, ensuring inventory control and compliance.
• Executed smooth checkout processes and addressed customer requests promptly.
• Provided personalized beauty advice and product recommendations to customers.
• Demonstrated makeup techniques, color theory, and application methods to customers.
• Developed a strong knowledge of current makeup trends, products, and services.
• Assisted in merchandising displays, restocking shelves, and maintaining inventory levels.

• Exhibit organizational skills by efficiently cooking and packaging food orders, maintaining quality and order accuracy.
• Ensure cleanliness and organization of workstations and display cases, adhering to health and safety standards.
• Contribute to inventory control by stocking and restocking work areas.
• Performed cashier duties such as taking orders, collecting payments and providing change.