Toni McCary
Jacksons Gap,AL
Summary
Customer-focused professional with experience in the aviation service industry, known for high productivity and efficiency in task completion. Excel in communication, teamwork and adaptability. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
26
26
years of professional experience
Work History
Finance Officer/ASA III
Tallapoosa County DHR
Dadeville, AL
07.2023 - Current
- Reconciled bank accounts on a regular basis to ensure accuracy of records.
- Coordinated audits with both internal and external auditors to ensure accuracy of financial statements..
- Oversaw all postings and reconciliation of ledgers and accounts.
- Monitored and evaluated the performance of assigned personnel.
- Coordinated repairs and renovations with contractors and service providers.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Compiled data from timesheets and other records to determine hours worked and pay rate.
Administrative Support Assistant II
Tallapoosa County DHR
, USA
10.2017 - 07.2023
- Coordinated with department managers to adjust employee schedules as needed.
- Created and maintained employee schedules to ensure adequate staffing levels.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
Administrative Support Assistant II
Lee County DHR
, USA
01.2014 - 10.2017
- Provided administrative support to Human Resources department as needed.
- Assisted with processing payroll information accurately and timely.
- Created and maintained accurate records of employee performance reviews, attendance, disciplinary actions, benefits information.
Dental Receptionist
Norris Family Dentistry
Dadeville, AL
10.2010 - 05.2013
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Collected payments from patients in accordance with established policies and procedures.
- Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
- Responded to inquiries from patients regarding their accounts or dental services offered.
Flight Attendant
US Airways
Philadelphia, PA
07.1998 - 12.2004
- Provided safety instructions to passengers prior to takeoff and landing.
- Delivered onboard customer service including food and beverage service.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Responded to medical emergencies as needed during flights.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
- Demonstrated safety equipment and procedures to meet FAA guidelines.
Education
associates degree - business management
community college of allegheny county
pittsburgh, pa05.1996
diploma -
oak glen high school
new cumberland, wv05.1990
Skills
- Interpersonal communications
- Verbal and written communication
- Schedule organization
- Customer service and support
- Customer relationship development
- Relationship building and management
- Daily timekeeping
- Customer engagement and support
- Ledger reconciliation
- Accounting management
- Problem-solving aptitude
Timeline
Finance Officer/ASA III
Tallapoosa County DHR
07.2023 - Current
Administrative Support Assistant II
Tallapoosa County DHR
10.2017 - 07.2023
Administrative Support Assistant II
Lee County DHR
01.2014 - 10.2017
Dental Receptionist
Norris Family Dentistry
10.2010 - 05.2013
Flight Attendant
US Airways
07.1998 - 12.2004
associates degree - business management
community college of allegheny county
diploma -
oak glen high school
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