Toni Ngo
Union City,CA
Summary
Highly focused and hardworking individual with stellar work ethic. Organized and dependable with success at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Prioritizes safety and job completion.
Overview
10
10
years of professional experience
Work History
Quality Technician
Tesla Inc.
07.2021 - Current
- Made recommendations on ways to improve testing procedures, production processes and training by submitting a substantial amount of take charges.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Established quality-control testing models, procedures and specifications to uplift standards.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Performed thorough inspections of incoming materials and outgoing products.
Production Associate
Tesla Inc
10.2020 - 06.2021
- Conducted quality inspections of finished products and made minor repairs to meet quality expectations.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Adhered to safety and clean area procedures to comply with company and regulatory mandates.
- Assisted in meeting company quotas of fascias built.
Assistant Manager
Love's King Eggroll
12.2017 - 05.2019
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Warehouse Associate
Scholastic Book Fairs
10.2016 - 05.2017
- Prepared items according to written or verbal orders, working on several different orders simultaneously.
- Communicated clearly and positively with co-workers and management.
- Resolved guest complaints promptly and professionally.
Free Agent
Select Staffing
08.2014 - 03.2015
- Took necessary steps to meet customer needs and effectively resolve service issues.
- Recorded customer orders and repeated them back in a clear, understandable manner.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
Education
High School Diploma -
James Logan High School
Union City, CA06.2013
Skills
- Reliable team worker
- Math and language skills
- Verbal and Written Communication
- Problem solving
- Consistent Procedure and Protocol Use
- Data Collection
- Test Results Interpretation
- Safety and compliance
- Detail oriented
- Reporting skills
- In-Process Inspection
- Corrective Actions
Accomplishments
- Supervised and lead team of 30 staff members.
- Became top submitter of Take Charges multiple times.
- Continuously receiving 4 or higher in reviews.
- Drastically help improved quality for production within a year.
Timeline
Quality Technician
Tesla Inc.
07.2021 - Current
Production Associate
Tesla Inc
10.2020 - 06.2021
Assistant Manager
Love's King Eggroll
12.2017 - 05.2019
Warehouse Associate
Scholastic Book Fairs
10.2016 - 05.2017
Free Agent
Select Staffing
08.2014 - 03.2015
High School Diploma -
James Logan High School
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