Toni Oliver
Akron,OH
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
16
16
years of professional experience
Work History
Office Manager
Holmesville Electric
Holmesville, Ohio
2021.08 - 2026.09
- Managed office operations for Holmesville Electric, ensuring efficient daily service scheduling.
- Processed invoices, purchase orders, and billing records, contributing to accurate financial management for Holmesville Electric.
- Processed payroll and taxes for Holmesville Electric.
- Coordinated customer calls, inquiries, and appointments, enhancing communication for Holmesville Electric clients.
Medical Secretary
Dr. Vincent Jabour
Wooster, Ohio
2018.07 - 2021.08
- Coordinated patient appointments for Dr. Vincent Jabour's medical practice, ensuring optimal scheduling and patient flow.
- Processed patient referrals to specialists efficiently. and prior authorizations.
- Maintained confidential patient records and office files.
- Answered calls and routed messages to enhance communication between patients and staff.
Customer Service Representative
Hilton Garden Inn Hotel
Wooster, Ohio
2017.05 - 2021.04
- Checked in arrivals and processed departures efficiently using hotel property systems
- Resolved guest concerns through calm, professional communication, ensuring satisfaction
- Greeted guests and addressed inquiries to enhance guest experience at Hilton Garden Inn front desk
Medical Administrative Assistant
Dr. Leon Miller
Millersburg, Ohio
2010.11 - 2017.12
- Coordinated patient scheduling and front-desk communications for Dr. Miller, ensuring efficient patient flow.
- Verified insurance details and processed referral paperwork, supporting seamless patient access to care.
- Prepared charts and updated EHR records, facilitating accurate documentation for medical office visits.
Education
West Holmes High School
Millersburg, OhioSkills
- Office administration
- Payroll processing
- Payroll administration
- Invoice processing
- Billing reconciliation
- Financial reporting
- Appointment scheduling
References
References available upon request.
Timeline
Office Manager
Holmesville Electric
2021.08 - 2026.09
Medical Secretary
Dr. Vincent Jabour
2018.07 - 2021.08
Customer Service Representative
Hilton Garden Inn Hotel
2017.05 - 2021.04
Medical Administrative Assistant
Dr. Leon Miller
2010.11 - 2017.12
West Holmes High School