Systems Analyst experienced in system testing, interface testing, troubleshooting, and customer support for Department of Defense software systems. Delivered impactful outcomes through collaboration and adaptability, emphasizing research, analysis, and effective communication. Maintained a strong focus on meeting organizational goals and ensuring reliability.
Overview
1
1
Certification
7
7
years of professional experience
Work History
IMC Subject Matter Expert Quality Assurance
Innovative Management Concepts
01.2021 - Current
CFO Functional:
Reviews analysis, design and test documentation created by team members for completeness and accuracy.
Maintains FIAR CFO artifacts. Works on ensuring documentation prove that requirement was met in the system.
Analyzed reports, verified monthly transactions, and created database scripts, resolving data issues and enhancing data integrity.
Contributed to audits with E&Y.
Supported REMIS’s subsumption of Pod financial reporting from RAMPOD
C-E (Comm-Electronics) Functional:
Keeps in close contact with CE SME answering questions and researching issues/concerns that arise.
Acted as a senior software tester.
Reviewed and approved acceptance criteria for Jira tickets related to EIMSURS and CFO Functional areas
Reviewed and approved system test executions
Created and executed system testing for both Scrum and Kanban teams
Reviewed, approved and executed regression tests
Analyzed UCRs, SDDs and other documents to develop queries for testing.
During testing participation, I have identified defects, written and implemented testing in Zephyr, at the completion of testing
I have demonstrated functionality of software to the customer.
Conducted business analysis tasks.
Participated in backlog refinement for system updates for both Scrum and Kanban teams
Created instructional videos and led meetings to demonstrate software functionality for FIAR and RAMPOD team, facilitating pre-development discussions and clarifying current capabilities.
Mentored Test Engineers and developers on CFO/EIMSURs functionality, enhancing team knowledge and improving testing processes.
Demonstrates outstanding analytical skills, consistently identifying and resolving complex issues with precision and efficiency.
Researched and responded to questions and issues from the REMIS PMO and User community quickly and thoroughly.
Participated in each phase of software development, including analyzing user stories, providing information for story development and testing requirements, updating and reviewing documentation, and reviewing unit test and system testing results.
I met regularly with the two test team members assigned to the FIAR and RAMPOD team to assist in helping them understand REMIS functionality, provide feedback and answer any questions.
I have provided input for ROMs when requested.
Northrop Grumman Staff Engineer
Northrop Grumman
01.2020 - 01.2021
Acted as liaison for CFO-related tasks and responsibilities.
Technical Lead for ECP 8 project. Provide guidance and feedback to small team of employees, review analysis/BOE documents and supported technical interchange meetings with the REMIS PMO and end users. Reviews analysis, design and test documentation created by team members for completeness and accuracy.
Maintains FIAR CFO artifacts. Works on ensuring documentation proves that requirement was met in the system.
Completes monthly CFO Reconciliation and provide monthly Universe of Transactions files for the CFO SME. Analyzes reports and verify monthly transactions and summary transactions matches, investigate issues, create database scripts to correct data issues, and revalidate transactions.
Oversaw software change management, ensuring adherence to baseline standards.
Controls the migration of software changes through baseline management utilizing IBM Rational Clear Case, Project Explorer, JBOSS and Code Ready Studio.
Delivers engineering changes to parent streams and creates baselines.
Manages history of baselines delivered to each environment.
Controls access for creation/deletion of development streams in Clear Case.
Staff Cyber Sftwr Engr January 2019 – December 2019
CFO Functional:
Received letter of recognition from customer (Program Manager) for providing exceptional level of support to REMIS that far exceeds expectations of the customer.
Contributor on Technical Volume for REMIS ECP 8 Proposal resulting in an award.
Team lead on financial project for a critical CFO financial feeder system, which had eight software developers. Reviewed all design, unit test plans/results and system test plans/results.
Served as key resource in meetings with senior government personnel on CFO functionality; provided over 50 artifacts for PBC requests from Government Audit and acted as POC for CFO matters during SME absence.
Software Development Analyst 5 January 2009 – December 2018:
Team Lead on a financial project for a critical CFO financial feeder system, which is responsible for reporting financial data to the AF Financial Statement: Created documentation to support CFO assertion of Aerospace Vehicles. Conducted joint design reviews, assigned tasks, and monitored assignments while assisting co-workers with information. Completed system testing and documentation of results.
Supported CFO reconciliation project: Validated 4 years of CFO data sent to DFAS and collaborated with users to create scripts that updated discrepancies.
CFO Blue Book Requirements: Analyzed CFO Blue Book Requirements creating over 1000 artifacts demonstrating that REMIS met the requirement. Supported the CFO, FISCAM, FIAR tel-cons, documentation, code, test results review. Key resource solely responsible for maintaining over a 100 compliance artifacts for Air Force audits saving the customer many man-hours. Key resource in meetings with senior government personnel regarding CFO functionality.
Facilitated monthly processing of CFO data; created scripts to update over 600 CFO modification records in production, contributing significantly to award-winning Technical Volume for CFO proposal. Main contributor to another proposal, which also contained CFO enhancements. This proposal also resulted in an award. One of two personnel who supports monthly CFO Reconciliation throughout the year.
Comm-Electronics (C-E) Functional. Worked with the customer to implement organization changes in REMIS. Formulated queries to clean up database problems that occurred because of the transactions received in REMIS for organization change. Key contributor in the design and coding phase for the C-E portion of the Software Upgrade project. Attended a meeting in Montgomery Alabama to discuss C-E metrics
Heavily involved in troubleshooting interface test and production problem reports, researching issues raised by the user community and recommending appropriate solutions.
Nominated to attend the 2018 Society of Women Engineers Conference
Senior Subject Matter Expert and Quality Assurance Engineer at Army Project Management Support PAC-VoIP and Yongsan Relocation Project (YRP) Increment4 projects, GENM-O Pacific and KoreaSenior Subject Matter Expert and Quality Assurance Engineer at Army Project Management Support PAC-VoIP and Yongsan Relocation Project (YRP) Increment4 projects, GENM-O Pacific and Korea
<ul>
<li>Operational Support - Serving as a trusted vault custodian to assist in branch operational support, such as opening, closing, balancing ATMs, cash management, branch differences, ATM claims, and assisting team leaders. Currently acting as the Workforce Management Liaison in the branch to produce schedules for the team.</li>
<li>Mentoring - Assists in mentoring and coaching new and tenured team members in developing the necessary skills for the demands of NFCU's enterprise strategy. Current mentee to one tenured MSR and one untenured. Contributed to the training of five ATM/vault custodians.</li>
<li>Trusted Partner - Meeting branch digital targets for new and existing members by assisting and educating members to leverage the benefits of ATM usage, digital products, and services penetration. Consistent top OneView user.</li>
<li>Currently serving as a Quality Assurance Champion, working with branch leaders to help maintain focus on quality assurance as a critical and central aspect of each team member’s day-to-day function. Assists in quarterly quality control checks, and weekly internal audits.</li>
<li>Change Agent - Subject Matter Expert for the Coconut Pilot. Currently participating in pilots for MORE and Business Solutions to provide critical feedback to help improve process and member experience.</li>
<li>Member-centric universal MSR who consistently receives high marks and positive comments from BES.</li>
</ul> at NFCU, Avenues Jacksonville, AVW<ul>
<li>Operational Support - Serving as a trusted vault custodian to assist in branch operational support, such as opening, closing, balancing ATMs, cash management, branch differences, ATM claims, and assisting team leaders. Currently acting as the Workforce Management Liaison in the branch to produce schedules for the team.</li>
<li>Mentoring - Assists in mentoring and coaching new and tenured team members in developing the necessary skills for the demands of NFCU's enterprise strategy. Current mentee to one tenured MSR and one untenured. Contributed to the training of five ATM/vault custodians.</li>
<li>Trusted Partner - Meeting branch digital targets for new and existing members by assisting and educating members to leverage the benefits of ATM usage, digital products, and services penetration. Consistent top OneView user.</li>
<li>Currently serving as a Quality Assurance Champion, working with branch leaders to help maintain focus on quality assurance as a critical and central aspect of each team member’s day-to-day function. Assists in quarterly quality control checks, and weekly internal audits.</li>
<li>Change Agent - Subject Matter Expert for the Coconut Pilot. Currently participating in pilots for MORE and Business Solutions to provide critical feedback to help improve process and member experience.</li>
<li>Member-centric universal MSR who consistently receives high marks and positive comments from BES.</li>
</ul> at NFCU, Avenues Jacksonville, AVW
Team Lead / Subject Matter Expert (Quality Assurance) at Cognizant Technology SolutionsTeam Lead / Subject Matter Expert (Quality Assurance) at Cognizant Technology Solutions