Toni Rand
Knightdale,NC
Summary
Quality-driven professional with several years of comprehensive experience working with teammates to support accounting functions. Accurately inputs data and records day-to-day transactions. Solid understanding of basic bookkeeping and accounts payable and receivable.
Overview
22
22
years of professional experience
Work History
Accounting Technician
Nc State University Mechanical and Aerospace Engin
Raleigh, NC
12.1999 - 02.2022
- Reviewed and processed invoices, payments, receipts and other financial documents to ensure accuracy.
- Processed invoices, requisitions, and purchase orders for Mechanical and Aerospace Engineering accounts
- Reconciled ledgers, statements, and expense records in university financial systems
- Prepared journal entries, budget transfers, and payment requests
- Reviewed payroll, travel, and purchasing documents to ensure compliance with university policies.
- Maintained accurate filing of contracts, receipts, and accounting records
- Assisted faculty and staff with account questions and transaction status
- Coordinated with campus offices to resolve billing and payment issues
- Provided support for internal and external audits by preparing requested documentation.
- Conducted month-end closing activities, including journal entries and account reconciliation.
- Verified accuracy of financial records to ensure data integrity. of financial data before entering it into the system.
- Assisted in developing new accounting processes that streamlined operations across departments.
Customer Service Representative
Volt Temp Service/College Foundation
Raleigh, NC
05.2004 - 10.2015
- Resolved customer inquiries related to billing issues or payment status updates.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Resolved customer questions using company policies and service guidelines.
- Answered incoming calls for Volt Temp Service and College Foundation inquiries.
- Updated account records in office systems and tracking logs.
- Processed invoices, requisitions, and purchase orders for Mechanical and Aerospace Engineering accounts
- Reviewed payroll, travel, and purchasing documents for policy compliance
- Reconciled ledgers, statements, and expense records in university financial systems
Education
Broughton High School
Raleigh, NCSome College (No Degree) - Elementary Education
St Augustine College
Raleigh, NCSkills
- Invoice management
- Account balancing
- Financial reporting
- Journal management
- Budget reallocations
Timeline
Customer Service Representative
Volt Temp Service/College Foundation
05.2004 - 10.2015
Accounting Technician
Nc State University Mechanical and Aerospace Engin
12.1999 - 02.2022
Broughton High School
Some College (No Degree) - Elementary Education
St Augustine College