Toni Smashum
CareSpot Urgent Care
Orange Park,FL
9
years of professional experience
Reliable worker with the ability to learn new concepts and skills quickly. Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Work History
Medical Assistant
1 Year 4 Months- Assisted in triaging patients, effectively prioritizing care based on urgency and needs.
- Trained new medical assistants on protocols and best practices, fostering a collaborative team environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Certified Lead Patient Care Technician
1 Year 7 Months- Hospice Oncology Unit
- Supervised patient care team to ensure adherence to established protocols and safety standards.
- Mentored new Patient Care Technicians, sharing knowledge and best practices for improved performance across the team.
- Contributed to a supportive environment for patients, addressing their emotional needs and providing comfort.
- Collaborated with interdisciplinary team members to develop comprehensive care plans for optimal patient results.
Certified Nursing Assistant
1 Year 6 Months- Surgical Telemetry Unit
- Provided compassionate patient care, assisting with daily living activities and personal hygiene.
- Monitored vital signs, documenting changes to ensure timely interventions by nursing staff.
- Supported patients' emotional well-being through active listening and communication skills.
- Assisted in mobility support, ensuring comfort and safety during transfers and ambulation.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Certified Nursing Assistant
1 Year 5 Months- Delivered compassionate patient care, ensuring comfort and safety in daily activities.
- Assisted nursing staff with routine procedures, enhancing workflow efficiency and patient support.
- Monitored vital signs and documented changes, contributing to accurate patient assessments.
- Trained new staff on best practices for patient handling and care protocols.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Human Services Worker/Supervisor
1 Year 8 Months- Coordinated individualized treatment plans for patients, ensuring alignment with therapeutic goals.
- Facilitated group therapy sessions, enhancing communication and social skills among participants.
- Monitored patient progress and reported findings to interdisciplinary teams for comprehensive care assessments.
- Implemented crisis intervention strategies, effectively de-escalating high-stress situations to maintain safety.
- Trained new staff on policies and procedures, fostering a collaborative team environment and improving service delivery.
Education
Associate of Science
Skills
Reliable
Dependable
Team Player
Fast Learner
Willingness to Learn
Open-Minded.
BLS Certified & Phlebotomy Trained
12 Lead EKG Proficient
Epic
Cerner
Meditech
NextGen
HIPAA compliance
Patient scheduling
Customer service
Specimens collection and processing
Timeline
Medical Assistant
CareSpot Urgent Care
04.2025 - CurrentRead More
Certified Lead Patient Care Technician
Orange Park Medical Center
09.2023 - 04.2025Read More
Certified Nursing Assistant
Baptist Medical Center Beaches
01.2022 - 07.2023Read More
Certified Nursing Assistant
Wolfson's Children Hospital
08.2020 - 01.2022Read More
Human Services Worker/Supervisor
Northeast Florida State Hospital
06.2017 - 02.2019Read More
College of Coastal Georgia
Associate of Science
Read More