Lance Reed
Jacksonville,FL
Summary
Being organized, efficient and dependable are three words that I live by everyday. In order to have great work flow and production, those three words must coexist in our everyday lives. I'm always willing and eager to learn. I always keep a positive attitude because a clear head is important in order to complete tasks efficiently. Helping others is very important to me because a team is only as strong as each individual person and what they are willing to put in.
Overview
20
20
years of professional experience
Work History
Shift Leader
Coldstone Creamy
Fernandina Beach, FL
05.2004 - 10.2007
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
pre-treat operator
technical painting of jacksonville
Jacksonville, FL
12.2007 - 04.2018
- Inspect wheels for imperfections prior to the painting process
- Hang the wheels on the line prior to the painting process.
- Communication and visual awareness was imperative
- Quick problem solving was essential in case a wheel had imperfections
- Strong teamwork was a must in order to meet the strict wheel quota at the end of the day
Pre-treat operator
enkei (aquired Technical Painting of Jacksonville)
Jacksonville, FL
04.2018
- Inspect wheels for imperfections prior to the painting process
- Hang the wheels on the line prior to the painting process.
Trombonist
Bold City Classics
Jacksonville, FL
04.2014 - Current
- I'am a professional musician
- I'm the trombonist for Bold City Classics. In addition to being the trombonist, I'm the leader of the Bold City Classics Big Band
- I’ve preformed at the music festivals around the world
- I've toured around the world
- I’ve recorded for multiple Grammy nominated and Grammy winning artist
- I compose/arrange music using multiple software programs. Using these various programs has made me well versed in knowing my way around the PC and MAC platforms.
- I am endorsed by BAC Instruments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Fernandina Beach High School
Fernandina Beach, FL06.1999
Music Major -
Florida State College
01.2001
Skills
- Professional Musician
- Music Composer/Arranger
- Team Player
- Learn very quickly
- Great problem solver
- Reliable, dependable
- Efficient multitasking
- Effective Communication
- Issue Resolution
- Customer Service
- Continuous Improvement
- Strong Work Ethic
- Punctual and Reliable
- Good Communication
- Teamwork and Coordination
- Following Instructions
- Positive Attitude
- Teamwork and Communication
Timeline
Pre-treat operator
enkei (aquired Technical Painting of Jacksonville)
04.2018
Trombonist
Bold City Classics
04.2014 - Current
pre-treat operator
technical painting of jacksonville
12.2007 - 04.2018
Shift Leader
Coldstone Creamy
05.2004 - 10.2007
High School Diploma -
Fernandina Beach High School
Music Major -
Florida State College