Summary
Overview
Work History
Education
Skills
Timeline
Generic

Toni Vining

Thomaston,GA

Summary

Hardworking reliable team member with open schedule. Excellent client rapport with ability to defuse and solve problems paying close attention to client satisfaction. Punctual. Professional, well rounded, offering strengths in time management and communications. Diligent, respectful attitude when dealing with clients and colleagues.

Overview

33
33
years of professional experience

Work History

Office Manager

Vining Roofing Company
Griffin, GA
08.2009 - 09.2019
  • Developed and maintained client rapport to meet financial service needs and drive business loyalty.
  • Developed promotions and incentives for new clients.
  • Handled scheduling, managed timely effective allocation of resources and calendars.
  • Increased office organization by developing filing system and customer database.
  • Maintained current understanding of state and federal accounting procedures to prevent any legal or compliance issues.
  • Assisted senior leadership by processing estimate and invoice documents within anticipated timeframes.
  • Supervised payroll, electronic deposits and employee pay adjustments.
  • Verified and updated vendor and client account information to keep all details current.
  • Collaborated with senior leadership to develop strategic advertising plans focused on specific customer or market areas.

Assistant to General Contractor

Vining Construction
Griffin, GA
01.1996 - 01.2009
  • Customized homes from blueprints to meet home buyer needs or a trending market.
  • Worked side by side with General Contractor from choosing house plans to receiving Certificate of Completion.
  • Reviewed customer requests, resolved questions and defined specifications before completing orders.
  • Delivered high level of customer service and support by answering questions and returning phone calls quickly.
  • Managed all cosmetics and sub contractors of each home.
  • Managed book keeping for all materials and labor.
  • Stayed up to date with current tax laws including tax preparation for sub contractors receiving 1099 tax forms from the business.
  • Reviewed and approved vendor invoices.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Maintained front desk to provide positive first impression.
  • Assisted organizational efforts by filing, entering data and answering phones.

Barber/Hairstylist

Self
Griffin, GA
05.1992 - Current
  • Supervised front-end salon, booked appointments, inventoried sales area, coordinated employee schedules to maximize operations.
  • Pre-booked future appointments to increase repeat business.
  • Rewarded loyal clients with free products and incentive programs to show appreciation for continued business.
  • Colored, cut and styled according to referenced photo or client's verbal description for desired outcome in men, women and children.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Mentored new staff to enhance salon development and increase productivity.

Floral Department Manager

Ingles
Franklin , NC
10.2021 - 11.2022
  • Created tabletop and various other custom arrangements or pieces.
  • Investigated any discrepancies between reported sales figures versus actual stock on hand within the floral department.
  • Trained staff in handling customers inquiries and complaints, stocking shelves and merchandising products.
  • Prepared reports on sales data, inventory levels and other metrics related to the floral department.

Education

Georgia State Board of Barbers - Master Barber

In Salon Apprenticeship
Griffin, GA
05.1992

Skills

  • Skilled communicator on all levels
  • Active listening
  • Highly skilled in public relations
  • Conflict resolution techniques
  • Focused on customer satisfaction
  • Schedule coordination
  • Marketing understanding
  • Skilled multi-tasker
  • Deadline-oriented
  • Credit card payment processing
  • Business management
  • Route management

Timeline

Floral Department Manager

Ingles
10.2021 - 11.2022

Office Manager

Vining Roofing Company
08.2009 - 09.2019

Assistant to General Contractor

Vining Construction
01.1996 - 01.2009

Barber/Hairstylist

Self
05.1992 - Current

Georgia State Board of Barbers - Master Barber

In Salon Apprenticeship

Similar Profiles

CREATE PROFILE
Toni Vining