TONI WILLIAMS
Aurora,CO
Summary
Hardworking, highly motivated professional with a proven management track record at Accuris, enhancing business processes and leading a team of up to 18 people to success. Eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Overview
17
17
years of professional experience
Work History
Delivery Manager/Accounts Receivable Specialist
Accuris/S&P Global
Englewood, CO
08.2019 - 08.2024
- Delivery of online subscriptions to clients
- Managed large, complex delivery accounts/projects
- Assisted with implementation a new business application
- Improved existing business processes
- Worked across sales and account management teams to resolve client issues
- Trained new employees
- Mentored team personally and professionally
- Approved timesheets and time off
- Metrics and productivity reporting
- Collections for aged accounts
- Received payments from clients
- Referred accounts to collections agency
Accounts Payables Processing Specialist/Procurement Expeditor
Catholic Health Initiatives
Englewood, CO
12.2013 - 08.2019
- Matched purchase orders to invoices for payment
- Resolved escalated issues
- Interacted with vendors and hospitals to verify pricing for purchase order invoices
- Researched contracts to verify pricing
- Researched purchase order issues to pay invoices correctly
- Entered non-purchase order invoice data into Lawson and linked to ImageNow for payment
- Reviewed CSV reports to ensure accurate processing of invoices
- Reviewed duplicate report to remove and reverse duplicate invoices
- Created credits in Lawson to reverse duplicate payments
- Trained new employees
Kaiser Permanente/Provider Appeals Analyst
Insurance Overload
Denver, CO
05.2013 - 11.2013
- Logged provider appeals into Access
- Researched patient accounts in Xcelys to determine if appeal was valid
- Sent acknowledgement letters to providers
- Reviewed provider correspondence in Macess to help resolve disputes
Outsourcing Coordinator
Coram Healthcare
Centennial, CO
07.2011 - 12.2012
- Trained new employees
- Re-opened claims, appeals, time sensitive
- Applied cash to customer accounts/invoices
- Refunded and adjusted patient accounts
- Customer service and correspondence
- Submitted accounts to collections
- Submitted new insurance information to branches to update patient accounts
- Transferred invoices to billing department for reprocessing
Data Entry/Claims Scanning Clerk (Contractor)
Rocky Mountain Health Plans
Denver, CO
11.2010 - 06.2011
- Scanned claims to SmartData for data entry and processing
- Provider and member data match to claims in Claims Exchange mailboxes
- Re-priced claims in RIMS for ASO and Life Strategies mailboxes
- Administrative backup duties for Data Entry team
Claims Adjuster/Processor
Anthem Blue Cross/Blue Shield
Denver, CO
07.2008 - 08.2010
- Adjusted intra-plan large group claims processed incorrectly
- Processed Medicare claims and claims with coordination of benefits
- Researched incoming correspondence to forward to correct department
- Rekeyed claims denied or deleted in error.
Accounts Payables Specialist
Red Robin Gourmet Burgers
Greenwood Village, CO
04.2007 - 03.2008
- Audited restaurant invoices and purchase receipts for 23 restaurants
- Entered and audited expense reports and per diem expenses into J.D. Edwards system
- Audited P-card transactions
- GL accounting/SAP
- Customer service
- Reconciled vendor statements
- Processed unpaid invoices
Education
MBA - Accounting -
Metropolitan State University
Denver, CO05-2025
Bachelor's - Business Management -
Metropolitan State University
Denver, CO07.2019
Insurance Billing and Coding Diploma -
Concorde Career College
Aurora, CO06.2009
Skills
- Strong leadership skills
- Interpersonal relationship skills
- Excellent verbal and written communication skills
- Microsoft Excel, PowerPoint, Word
- SAP
- Salesforce
- Entitlement Management System (EMS)
- ADAM
- Tableau
- JD Edwards
- Lawson
- Peachtree
- Oracle
- Accounts Receivables
- Accounts Payables
- Payroll
- Retail
- Pharmacy
Timeline
Delivery Manager/Accounts Receivable Specialist
Accuris/S&P Global
08.2019 - 08.2024
Accounts Payables Processing Specialist/Procurement Expeditor
Catholic Health Initiatives
12.2013 - 08.2019
Kaiser Permanente/Provider Appeals Analyst
Insurance Overload
05.2013 - 11.2013
Outsourcing Coordinator
Coram Healthcare
07.2011 - 12.2012
Data Entry/Claims Scanning Clerk (Contractor)
Rocky Mountain Health Plans
11.2010 - 06.2011
Claims Adjuster/Processor
Anthem Blue Cross/Blue Shield
07.2008 - 08.2010
Accounts Payables Specialist
Red Robin Gourmet Burgers
04.2007 - 03.2008
MBA - Accounting -
Metropolitan State University
Bachelor's - Business Management -
Metropolitan State University
Insurance Billing and Coding Diploma -
Concorde Career College
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