Tonia Adams
New York,NY
Summary
Highly motivated professional demonstrates the ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
6
6
years of professional experience
Work History
Benefits SOAR Specialist
The Jericho
08.2022 - Current
- Empower vulnerable populations by providing person-centered services
- File initial applications and/or appeals for SSI/SSDI on behalf of clients
- Coach clients about benefits and income options and advocated on behalf of clients to the Human Resources Administration
- Complete initial screenings to determine potential eligibility, schedule appointments, and provide direct assistance to complete benefits enrollment
- Facilitate the acquisition of public benefits including SSI, SSDI, Medicaid, Medicare, SNAP, WIC, reduced fare MTA, Access-A-RIDE, Cash Assistance and HEAP
- Collaborate with the departmental teams to identify individuals who need assistance acquiring benefits and ensure applications are completed to increase positive outcomes consistent with organizational policies and practices.
Social Work Intern
Jericho Project
04.2024 - 12.2024
- Provides individual and group therapy to clients dealing with mental health issues, substance abuse, and trauma, utilizing evidence-based therapeutic techniques.
- Conducts comprehensive biopsychosocial assessments to develop personalized treatment plans, addressing clients' psychological, social, and emotional needs.
- Maintains accurate and confidential client records, documenting progress, treatment outcomes, and any changes in client status in compliance with agency policies and legal requirements.
- Documents client interactions and progress in electronic health records, ensuring accurate and confidential handling of sensitive information.
- Supports developing and delivering educational workshops on mental health topics, enhancing client understanding and engagement in their treatment.
Enrollment Specialist
s Housing and Economic Development
07.2019 - 08.2022
- Provides quality resources to the South Bronx to build community
- Recorded Providers information in the New York State Childcare Facility System database
- Adhered to confidentiality protocols and policies to maintain the integrity of information related to providers, parents, and children
- Lead immediate concerns for home visits including, criminal histories, child removal, and health and safety
- Assessed and accurately document information on services rendered in the childcare facility system database
- Provided information on parenting training services and additional resources to parents and providers during the enrollment process.
Social Work Intern
09.2021 - 05.2022
- NY: Empower vulnerable populations by providing person-centered services
- Mentored 15 young adults and Veterans between the ages of 18-24
- Enforced residential staff with client apartment inspections to enforce quality of life policies
- Collaborated with client interviews to develop services plans that illustrated the client’s goals
- Facilitated independent living supportive groups with focus on life skills, education and support, relapse prevention and mental health counseling.
Public Policy Project Assistant Intern
Children
11.2018 - 06.2019
- NY: Promotes the safety and well-being of New York City children and families
- Drafted articles, letters, reports and technical documents on policy and public affairs issues for publication
- Responded to requests for information from the public, other municipalities or state and federal legislative offices
- Examined the efficacy of existing policies by reviewing outcomes and introduced the foundation for innovative programs to meet the objectives and goals of the agency
- Assessed and amended policy drafts and proposed suggestions to improve the effectiveness of existing polices of the agency
- CERTIFICATIONS
- Motivational Interviewing, Center for Urban Community Services
- Preventing and De-Escalating Crisis Situations, Relias
- Ethics and Corporate Compliance, Relias
- SSI/SSDI Outreach, Access & Recovery Initiative (SOAR), Substance Abuse and Mental Health Services Administration
Education
Master of Science - Social Work
Fordham University
Bronx, NYBachelor of Arts - Social Work, CASAC
CUNY Lehman College
Bronx, NY05.2022
Skills
- Individual Counseling
- Referrals and networking
- Records Maintenance
- Community resource knowledge
Timeline
Social Work Intern
Jericho Project
04.2024 - 12.2024
Benefits SOAR Specialist
The Jericho
08.2022 - Current
Social Work Intern
09.2021 - 05.2022
Enrollment Specialist
s Housing and Economic Development
07.2019 - 08.2022
Public Policy Project Assistant Intern
Children
11.2018 - 06.2019
Master of Science - Social Work
Fordham University
Bachelor of Arts - Social Work, CASAC
CUNY Lehman College
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