Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tonia Anderson

Niagara Falls,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Medical Transporter

Statewide Transporters
06.2021 - 01.2024
  • Enhanced patient comfort by providing safe and efficient transportation within healthcare facilities.
  • Ensured timely medical appointments for patients by maintaining strict adherence to schedules and routes.
  • Improved patient satisfaction with prompt and courteous transport services, assisting with wheelchair or stretcher usage as needed.
  • Reduced patient anxiety by engaging in friendly conversation and providing a calming presence during transportation.

Cashier

Mobile Gas Station
02.2018 - 06.2021
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
  • Improved employee retention through robust training programs and ongoing performance evaluations.
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Enhanced team productivity by delegating tasks and setting clear goals for cashier staff members.

Collections Agent

Debt Arbitration
08.2014 - 11.2018
  • Enhanced client relationships by consistently maintaining clear communication and promptly addressing concerns.
  • Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
  • Maximized revenue recovery through diligent research, verification of debtor information, and persistent contact efforts.
  • Improved overall portfolio performance through consistent monitoring of accounts and proactive identification of potential issues.
  • Reduced delinquency rates by implementing effective skip tracing techniques to locate hard-to-find debtors.

Collections Agent

Prelegal Checks
03.2012 - 11.2014
  • Enhanced client relationships by consistently maintaining clear communication and promptly addressing concerns.
  • Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
  • Streamlined the collections process for increased efficiency with detailed record-keeping and timely followups.
  • Maximized revenue recovery through diligent research, verification of debtor information, and persistent contact efforts.

Education

High School Diploma -

Niagara Falls High School
Niagara Falls, NY
04.2016

Skills

  • Problem Solving
  • Decision Making
  • Attention to Detail
  • Record Keeping
  • Time Management
  • Interpersonal Skills
  • Patient Care

Timeline

Medical Transporter

Statewide Transporters
06.2021 - 01.2024

Cashier

Mobile Gas Station
02.2018 - 06.2021

Collections Agent

Debt Arbitration
08.2014 - 11.2018

Collections Agent

Prelegal Checks
03.2012 - 11.2014

High School Diploma -

Niagara Falls High School

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Tonia Anderson