Tonia Dale-Johnson
Virginia Beach,VA
Summary
Skilled nail care professional with thorough expertise in nail care and customer service. Adept at maintaining high sanitation standards and creating personalized experiences that exceed client expectations. Strong collaborator who adapts easily to changing needs, ensuring consistent, high-quality results. Known for reliability, creativity, and exceptional attention to detail in pedicuring.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Advanced Nail Technician
The Special Pedicure
03.2004 - Current
Performing pedicure services while adhering to state board regulations and the department of health. Using medical grade equipment, tools and products to ensure professional and quality pedicures. Maintaining certifications under the requirements of an Advanced Nail Technician and Certified Master Pedicurist. Providing upstanding customer service and privacy. Maintaining a safe and sanitary environment for a healthy and enjoyable service. Keeping well maintained records of clients and services rendered. Using a salon software program to schedule appointments and promote services and products.
Education
Bachelor of Science - Biology
Salisbury University
Salisbury, MDSkills
- Operational management
- Customer Satisfaction
- Multitasking Abilities
- Problem-solving abilities
- Health and safety
- Salon operations
- Creativity
- Hygiene standards
- Nail care services
- Professionalism
- Customer Retention
- Budgeting and forecasting
- Cost Control
- Business Planning
- Business Development
- Communication
- Service Quality Improvement
Accomplishments
- Grew customer base by providing first-rate service.
- Expanded business with one new location.
Certification
- Advanced Nail Technician, Nailcare Academy, 2017
- Certified Master Pedicurist, The North American School of Podology
- Certified Massage Therapist, Board of Nursing, 2023
Timeline
Advanced Nail Technician
The Special Pedicure
03.2004 - Current
Bachelor of Science - Biology
Salisbury University
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