Tonia Keusch
Portland
Summary
Results driven healthcare and biopharmaceutical professional with a unique blend of clinical nursing, education, and specialty pharmaceutical sales expertise. Proven success building high-performing territories, driving growth in competitive market and developing trusted relationships with healthcare providers. Recognized for strong communication, strategic account management, clinical credibility and the ability to adapt and excel through multiple territory transitions and leadership changes.
Overview
26
26
years of professional experience
Work History
Senior Area Business Manager
EMD Serono
Boston, MA
01.2016 - 03.2026
- Established strong relationships with healthcare professionals to promote pharmaceutical products effectively.
- Conducted thorough market analysis to identify new sales opportunities and trends in the healthcare sector.
- Delivered impactful presentations to physicians, showcasing product benefits and addressing concerns.
- Analyzed competitor activities and adjusted strategies to enhance market penetration and customer engagement.
- Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
- Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
RN, Outpatient Wound, Mental Health
Sparrow Healthcare System
Lansing, MI
06.2000 - 02.2016
- Administered medications and treatments according to established protocols and patient care plans.
- Assisted in developing individualized care plans tailored to patient needs and conditions.
- Collaborated with interdisciplinary teams to optimize patient outcomes and streamline care processes.
- Educated patients and families on health management, promoting adherence to treatment regimens.
- Mentored junior nursing staff, enhancing team performance through knowledge sharing and support.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Adjunct Clinical Nursing Instructor
Lansing Community College
Lansing, MI
08.2000 - 02.2015
- Facilitated hands-on training sessions, enhancing students' practical skills in patient care techniques.
- Mentored nursing students, fostering critical thinking and decision-making abilities in clinical settings.
- Evaluated student performance through assessments and provided constructive feedback for improvement.
- Delivered information and valuable instructions to students during clinical rotations.
- Maintained open lines of communication with students, offering support and guidance throughout their educational journey.
Education
Bachelor of Science - Nursing
Michigan State University
East Lansing, MI05-2000
Bachelor of Science - Nursing
Lansing Community College
Lansing, MI05-1996
Skills
- Key account management
- Teamwork and collaboration
- Multitasking Abilities
- Excellent communication
Timeline
Senior Area Business Manager
EMD Serono
01.2016 - 03.2026
Adjunct Clinical Nursing Instructor
Lansing Community College
08.2000 - 02.2015
RN, Outpatient Wound, Mental Health
Sparrow Healthcare System
06.2000 - 02.2016
Bachelor of Science - Nursing
Michigan State University
Bachelor of Science - Nursing
Lansing Community College