Tonia Lonigro
North Tustin,CA
Summary
Talented fine dining server and Bartender with a resourceful and flexible nature in the face of diverse guest needs and changing policies and menu items. Adept at taking on any dining room role without skipping a beat. Looking to offer several years' experience and pursue a challenging new role.
Overview
14
14
years of professional experience
Work History
Co-Founder
The Hat Harness
North Tustin, CA
07.2023 - Current
- Co-founder who envisioned the concept and design of the hat harness product.
- Responsible for content creation and social media marketing.
- Worked with content creators to promote the hat harness product.
- Order fulfillment and customer service.
- Hire, train, and mentor staff members to maximize productivity.
- Collaborated with company partners to develop and actualize strategic plans to advance company's mission and objectives and promote revenue, profitability and growth.
- Established relationships with key customers, vendors, and partners.
- Directed and coordinated fabrication of models or samples from sketches.
Owner/Microblading Artist
Makeup by Tonia
Orange County, CA
07.2016 - 08.2022
- Performed thorough consultations with clients to determine desired eyebrow shape and color.
- Self-marketed and promoted services online to obtain new clients and retain prior clients.
- Performed touch-ups or corrections if necessary after initial treatment period was completed.
- Kept track of customer services and preferences for future reference.
- Followed strict safety protocols such as wearing protective gear when performing procedures.
- Provided detailed instructions for post-procedure care and follow-up visits.
Food Server and Bartender
Jeff's Inviting Food & Spirits
Orange, CA
11.2019 - 03.2020
- Bartender and server in a boutique fine dining restaurant.
- Provided exceptional service to high volume of daily customers.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Effectively multitasked within fast-paced environment.
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- Promoted additional menu items or special offers as appropriate.
Food Server and Bartender
Kellys Korner Tavern
Placentia, CA
07.2011 - 01.2015
- Bartender and server in fast paced environment.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Greeted frequent visitors by name and explained new promotions.
Education
Diploma - The Master Makeup Artistry Program
The Makeup Designory
Burbank, CA07-2008
Skills
- Upscale dining expertise
- Luxury experience management
- Flexible schedule
- Exceptional customer service
- Upscale dining expertise
- Detail-oriented
- Conflict resolution
- Brand development
- Customer relations
- Strong communication skills
References
References available upon request.
Timeline
Co-Founder
The Hat Harness
07.2023 - Current
Food Server and Bartender
Jeff's Inviting Food & Spirits
11.2019 - 03.2020
Owner/Microblading Artist
Makeup by Tonia
07.2016 - 08.2022
Food Server and Bartender
Kellys Korner Tavern
07.2011 - 01.2015
Diploma - The Master Makeup Artistry Program
The Makeup Designory
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