Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tonia Moore

Shepherd,MT

Summary

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Skilled Medical Coding Specialist (AAPC Certified) focused on maximizing billing and insurance payout success through effective use of coding skills. Top-notch communicator with excellent time management, administrative and customer service skills.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Specialist ~ Health Enhancement & Technology Teach

Billings Public Schools
03.2003 - Current

Educate, inspire, and encourage young students in the fields of exercise physiology, health enhancement, and educational apps for learning.

Medical Transcriptionist

Billings Clinic Hospital
01.1999 - 03.2003
  • Enhanced accuracy of medical records by transcribing detailed physician dictations.
  • Improved turnaround time for report generation by efficiently managing transcription tasks.
  • Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
  • Collaborated with the healthcare team to ensure timely and accurate medical documentation, improving overall patient care.

Billing Specialist

Billings Clinic Hospital
05.1997 - 01.1999
  • Improved billing accuracy by implementing a streamlined invoicing process.
  • Enhanced customer satisfaction with timely and accurate invoice generation.
  • Reduced errors in financial records by conducting regular audits of billed accounts.
  • Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
  • Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
  • Increased efficiency within the department by automating routine processes using specialized software tools.
  • Maximized revenue potential by identifying and resolving under-billed accounts.

Education

Certified Coding Specialist - Medical Coding & Billing

AAPC
Online Courses
11.2023

Master of Science - Administration

Montana State University - Billings
Billings, MT
05.2009

Skills

  • Emergency Response ~ Certified in First Aid, Narcan, CPR
  • Building and maintaining Customer Relations
  • Quality Assurance ~ Detail oriented and well-organized
  • Expert in Google Docs, Sheets, Slides, Forms, etc
  • Quality Assessment ~ able to receive and give quality and professional criticism to improve skills and turn around times
  • Proficient in Microsoft, Excell, etc
  • Management Collaboration ~ very willing to work in groups to collaborate and problem solve any issues
  • Creative thinking ~ exceptional problem solving skills
  • Decision making ~ self-motivated to achieve goals
  • Critical thinking ~ able to apply knowledge and experience to solve any problems

Certification

  • CPC - Certified Professional Coder

Timeline

Specialist ~ Health Enhancement & Technology Teach

Billings Public Schools
03.2003 - Current

Medical Transcriptionist

Billings Clinic Hospital
01.1999 - 03.2003

Billing Specialist

Billings Clinic Hospital
05.1997 - 01.1999

Certified Coding Specialist - Medical Coding & Billing

AAPC

Master of Science - Administration

Montana State University - Billings
Tonia Moore