Summary
Overview
Work History
Education
Skills
Timeline
Cashier
TONIA PARKER

TONIA PARKER

Atlanta,GA

Summary

Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Overview

2
2
years of professional experience

Work History

Cashier

Burger King
10.2024 - 01.2025
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Took orders and in put them in the computer.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Scanned items and checked pricing on cash register for accuracy.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed customer payments quickly and returned exact change and receipts.
  • Followed company security procedures for handling large sums of money.

Waitress

Nancy's Pizza
08.2024 - 10.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Cashier/Restaurant Food Server

K&K Soulfood
10.2023 - 07.2024
  • Used suggestive selling techniques to promote add-on sales.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Ensured up-to-date knowledge of store promotions to maximize customer sales awareness.
  • Accepted cash and credit card payments, issued receipts and provided change.

Housekeeper

Hampton Inn By Hilton
08.2023 - 10.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.

Kennel Staff Assistant

Life Line Animal Project
01.2023 - 06.2023
  • Collaborated with veterinary staff to administer medications and treatments as prescribed for the health of animals.
  • Ensured a clean and safe environment for animals by regularly disinfecting kennels and surrounding areas.
  • Enhanced animal care by providing regular grooming, feeding, and exercise routines.
  • Reduced conflict among kenneled animals by implementing effective socialization techniques designed to promote harmonious cohabitation among different species or breeds.
  • Participated in fundraising events on behalf of the kennel organization, contributing to overall financial stability and growth opportunities within the industry.
  • Participated in ongoing training programs to remain knowledgeable about industry best practices for animal care and handling techniques.
  • Supported pet owners during difficult times by providing compassionate care to their pets during boarding stays or end-of-life transitions.
  • Assisted in maintaining records of animals'' medical history, vaccinations, and special needs to provide personalized care.
  • Delivered exceptional customer service to pet owners by addressing concerns, answering questions, and updating on pets'' wellbeing.
  • Gained trust from frightened or aggressive animals through patient interaction techniques that focused on building positive associations over time.
  • Managed inventory of supplies needed for proper animal care, ensuring availability when needed without excessive spending.
  • Contributed to a positive work environment by effectively communicating with team members and management regarding animal care responsibilities.
  • Supported adoption process by assisting potential adopters with meeting animals and providing accurate information about their personalities and needs.

Education

Associate of Arts - General Studies

Ashland University
Ashland, OH
12-2022

High School Diploma -

Excelsior High School
Aurora
12-2007

Skills

  • Returns processing
  • Drawer balancing
  • Product restocking
  • Dependability and reliability
  • Payment collection
  • Empathy and patience
  • Sales transactions
  • Basic math
  • Customer relations
  • Attention to detail
  • Team collaboration
  • Cleaning and sanitizing
  • Hospitality and accommodation
  • Credit and cash transactions
  • Data entry
  • POS system operations
  • Cash drawer balancing
  • Sales expertise
  • Customer service
  • Transaction handling
  • Patience and empathy
  • Point-of-sale system
  • Customer assistance

Timeline

Cashier

Burger King
10.2024 - 01.2025

Waitress

Nancy's Pizza
08.2024 - 10.2024

Cashier/Restaurant Food Server

K&K Soulfood
10.2023 - 07.2024

Housekeeper

Hampton Inn By Hilton
08.2023 - 10.2023

Kennel Staff Assistant

Life Line Animal Project
01.2023 - 06.2023

Associate of Arts - General Studies

Ashland University

High School Diploma -

Excelsior High School

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