Highly motivated and committed Medical professional with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant
Adventist Health
10.2024 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Supported positive teamwork within the healthcare team through clear communication, active listening, and constructive feedback.
Supported practice growth with timely follow-up calls to patients, improving retention rates and overall satisfaction.
Promoted a welcoming atmosphere for patients through exceptional customer service skills and professional demeanor.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Administer medications via injection following proper protocols and safety guidelines.
Provided compassionate care to patients while administering medications, addressing concerns, and answering questions promptly.
Lead Medical Assistant
Visalia Cardiovascular And Medical Center, Inc
07.2014 - Current
Was in charge of general office duties, which included keeping track of medical records
Scheduled new and existing patients' appointments
Checked medical insurance and gathered co-pays
Analyzed calls and inquiries to determine which services should be prioritized based on medical emergencies
Performed electrocardiogram testing as a screening tool and for patients who were experiencing events
Performed preliminary assessments, such as measuring weight, temperature, and blood pressure, and meticulously documented the results
Performed venipuncture and administered vaccinations for patients
Gathered all relevant information and calculations to assist the physician in interpreting the results
Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
Arranged pre-operative and post-operative appointments for surgical patients.
Verified insurance coverage and obtained pre-authorizations.
Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
Phlebotomy Extern
Clinical Training Institute
03.2023 - 03.2023
Stocked the appropriate supplies in the phlebotomy cart or carrier
Had an excellent attendance record and was always on time for extern
Used vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles to collect blood samples
Spoke with the patient in order to obtain information for lab records, as well as to alleviate fear or anxiety and maximize cooperation
Labeled vacutainer tubes correctly with the patient's name, date, and time of collection
Completed over 200 blood draws during externship
General Manager
Time Out Pizza & Fun Center
05.2012 - 01.2015
Worked at the cash register, applying coupons, calculating customer totals, and accepting cash and credit card payments
Organized work areas to increase efficiency and set an example of excellent kitchen etiquette
Operated the pizza oven and other kitchen equipment in a safe manner to protect all team members and equipment from harm
Evaluated employee behaviors, skills, and knowledge, and provided hands-on training and mentoring to those who needed it on a regular basis
Education
Registered Phlebotomy Technician -
Clinical Training Institute
Visalia, CA
01.2023
Certified Medical Assistant -
Milan Institute
Visalia, CA
01.2014
High School -
Tulare Union High School
Tulare, CA
01.2012
Skills
Patient case management
Phlebotomy
Personal and professional integrity
Medical terminology
Infection control
Team management
HIPAA compliance
CPR and BLS certified
Time management
Medical office administration
EKG
Customer service
Certification
Registered Phlebotomy Technician, 03/2023, Clinical Training Institute, Visalia, CA, CPT-02327758
Certified Medical Assistant, 06/2014, Milan Institute, Visalia, CA
Timeline
Medical Assistant
Adventist Health
10.2024 - Current
Phlebotomy Extern
Clinical Training Institute
03.2023 - 03.2023
Lead Medical Assistant
Visalia Cardiovascular And Medical Center, Inc
07.2014 - Current
General Manager
Time Out Pizza & Fun Center
05.2012 - 01.2015
Certified Medical Assistant -
Milan Institute
High School -
Tulare Union High School
Registered Phlebotomy Technician -
Clinical Training Institute
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