TONIQUE BUTLER
Prince Frederick,MD
Summary
Patient Behavior Technician with over a year of experience implementing behavioral plans and designated interventions for clients suffering from various behavioral conditions. In-depth knowledge of treatment plans and modification strategies. Skilled relationship-builder with first-rate communication and time management abilities. Committed to promoting development of functional skills and independence.
Overview
11
11
years of professional experience
Work History
Behavioral Health Technician
Avenues Recovery Center
03.2025 - Current
- Provided direct patient care, ensuring safety and comfort for individuals in recovery.
- Assisted in implementing treatment plans tailored to individual patient needs.
- Observed and documented patient behavior, reporting significant changes to the healthcare team.
- Collaborated with multidisciplinary teams to enhance patient outcomes through effective communication.
- Developed and maintained positive relationships with patients, fostering trust and rapport essential for recovery.
- Conducted client rounds to check on residents.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
Orthodontic Assistant
Clinton Braces and Invisalign
04.2024 - Current
- Performed chairside duties including preparation of trays and passing instruments to the doctor during procedures.
- Organized patient records and kept track of treatment plans.
- Instructed patients on how to properly use orthodontic appliances such as headgear or elastics.
- Assisted orthodontist in clinical activities such as taking impressions, fitting bands, and placing arch wires.
- Prepared patients for dental radiographs and photographs.
- Provided patient education regarding oral hygiene and post-treatment care instructions.
- Assisted with laboratory procedures such as pouring models, trimming appliances, fabricating retainers.
- Prepared and polished patients' teeth before having braces installed.
Sterile Processing Technician
Clinton Braces and Invisalign
04.2024 - 03.2025
- Conducted regular maintenance on autoclaves to ensure proper functioning and safety standards.
- Transported sterile goods from the clean room into the operating room per procedure requirements.
- Trained personnel on proper use of sterile processing equipment as needed.
- Monitored inventory levels of supplies in order to maintain adequate stock at all times.
- Assembled instrument trays according to established protocols using aseptic technique.
- Operated steam sterilizers, washer-disinfectors, ultrasonic cleaners, dry heat ovens, and other related equipment.
Customer Service Associate
Wawa Food Markets
06.2015 - 03.2024
- Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
- Developed relationships with key clients through regular contact and follow-up communication.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Suggested product solutions based on individual customer needs.
- Handled cash register operations accurately during peak times.
- Answered phone calls from customers promptly and courteously.
- Followed policies and procedures to meet or exceed established performance requirements.
- Trained new hires on products and services, best practices, and protocols to reduce process gaps.
- Assisted with inventory management and restocking supplies as needed.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Ensured that all foods were prepared according to health department regulations.
Home Health Aide
Sagepoint Senior Living Services
11.2020 - 09.2022
- Assisted in ambulation and exercise routines for clients.
- Monitored vital signs such as temperature, pulse rate, blood pressure.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Transported individuals to medical appointments and assisted with errands.
Education
Bowie State University
Bowie, MDHigh School Diploma -
Calvert High School
Prince Frederick, MDSkills
- Equipment maintenance
- Sterilization processes
- Inventory management
- Customer service
- Organizational skills
- Time management
- Vital signs monitoring
- Training staff
- Client Documentation
- Nutrition management
- Bedside care
- First aid and safety
- MS Office Proficiency
- Product Knowledge
Timeline
Behavioral Health Technician
Avenues Recovery Center
03.2025 - Current
Orthodontic Assistant
Clinton Braces and Invisalign
04.2024 - Current
Sterile Processing Technician
Clinton Braces and Invisalign
04.2024 - 03.2025
Home Health Aide
Sagepoint Senior Living Services
11.2020 - 09.2022
Customer Service Associate
Wawa Food Markets
06.2015 - 03.2024
Bowie State University
High School Diploma -
Calvert High School