Tonita Cooper
Columbia,MD
Overview
32
32
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Bowie, MD
03.2019 - Current
- Processed prescriptions accurately and efficiently to ensure timely patient service.
- Assisted pharmacists in preparing medications and managing inventory levels.
- Maintained clean and organized pharmacy workspace to adhere to safety standards.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Collaborated with healthcare team members to enhance patient care outcomes.
Catering Manager
Monumental Sports & Entertainment
Washington, DC
02.2012 - 03.2018
- Led catering operations for high-profile events, ensuring seamless execution and exceptional service delivery.
- Developed and maintained vendor relationships to secure quality ingredients and services for diverse catering needs.
- Implemented cost-control strategies, optimizing budget allocations while maintaining service excellence.
- Trained and mentored catering staff, enhancing team performance through targeted skill development initiatives.
- Collaborated with marketing teams to create promotional materials that effectively showcased catering offerings.
- Conducted post-event evaluations to gather feedback, driving continuous improvement in service quality and client satisfaction.
- Designed menus tailored to client preferences, incorporating seasonal ingredients and current culinary trends.
- Managed logistics for large-scale events, coordinating transportation, equipment rental, and staffing requirements efficiently.
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Handled catering scheduling, ordered food and planned events.
Assistant Manager
Bar Louie
Washington, DC
01.2010 - 03.2018
- Supervised daily operations to ensure high-quality service delivery and customer satisfaction.
- Trained and mentored staff on operational procedures and best practices.
- Developed and implemented strategies to enhance team productivity and efficiency.
- Managed inventory levels, ensuring optimal stock availability for seamless service.
- Analyzed customer feedback to identify areas for improvement in service offerings.
- Monitored financial performance, identifying opportunities for cost reduction and revenue growth.
- Collaborated with management to create promotional campaigns driving increased foot traffic.
Line Cook,Bartender,Assistant Manger
Outback Steakhouse
Frederick, MD
02.2004 - 02.2015
- Prepared high-quality dishes following standardized recipes and presentation guidelines.
- Ensured food safety and sanitation standards were consistently met throughout kitchen operations.
- Collaborated with team members to streamline food preparation processes, enhancing kitchen efficiency.
- Trained new staff on cooking techniques, safety practices, and equipment usage to maintain operational excellence.
- Monitored inventory levels and assisted in ordering supplies to ensure adequate stock for menu items.
- Implemented process improvements that reduced waste and optimized ingredient usage in daily operations.
- Led kitchen staff during peak hours, ensuring timely meal delivery and maintaining high service standards.
- Developed special menu items in collaboration with management, contributing to seasonal promotions and customer satisfaction.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
31 L Wire System Installer
United States Army
FT Gordon GA
02.1994 - 09.2003
- Installed and maintained critical systems for various military operations.
- Coordinated logistics for equipment transport and installation across multiple locations.
- Conducted thorough inspections to ensure compliance with safety and operational standards.
- Trained junior personnel on installation techniques and equipment handling procedures.
- Improved installation processes through feedback and collaborative problem-solving initiatives.
- Led teams in executing complex installations under tight deadlines and challenging conditions.
- Developed training materials to enhance skillsets of new installers and improve team performance.
Timeline
Pharmacy Technician
CVS Pharmacy
03.2019 - Current
Catering Manager
Monumental Sports & Entertainment
02.2012 - 03.2018
Assistant Manager
Bar Louie
01.2010 - 03.2018
Line Cook,Bartender,Assistant Manger
Outback Steakhouse
02.2004 - 02.2015
31 L Wire System Installer
United States Army
02.1994 - 09.2003