Tonja Rider
Mount Sterling,OH
Overview
10
10
years of professional experience
Work History
Freight Manager
Coldliner Express INC
10.2015 - 07.2025
- Streamlined freight operations by implementing efficient tracking and monitoring systems.
- Improved on-time delivery rates through effective route planning and carrier coordination.
- Increased customer satisfaction by promptly addressing concerns and providing regular shipment updates.
- Developed strong relationships with key vendors, ensuring reliable service and preferential treatment during peak seasons.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Organized records of vehicles, schedules and completed orders.
- Developed and maintained knowledgeable and productive team of employees.
Timeline
Freight Manager
Coldliner Express INC
10.2015 - 07.2025
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