Tonja Smith
TowerHealth
Philadelphia,PA
9
years of professional experience
Experienced Environmental Services Housekeeper with a strong background in sanitation practices, cleaning techniques, and safe facility upkeep. Known for reliability, attention to detail, and prompt response to cleaning needs.
Work History
Environmental Services Housekeeper
5 Years 4 Months- Cleaned patient rooms, restrooms, and common areas to maintain a safe, sanitary healthcare environment.
- Cleaned patient rooms, restrooms, and common areas to maintain safe, sanitary healthcare environment.
- Responded to cleaning requests promptly to support patient care and visitor comfort.
- Responded to cleaning requests promptly to support patient care and visitor comfort.
- Restocked supplies and replaced room amenities to keep units ready for use.
- Inspected work areas for safety hazards and reported maintenance concerns to supervisors.
Hotel Housekeeper
1 Year 11 Months- Sanitized guest rooms, bathrooms, and common areas to maintain consistent cleanliness standards.
- Restocked linens, toiletries, and amenities while organizing housekeeping carts for efficient room turnover.
- Inspected completed rooms for quality, correcting missed details before guest arrival.
- Reported maintenance issues promptly to support timely repairs and room readiness.
- Trained new housekeeping staff on room setup, sanitation procedures, and safety practices.
- Maintained supply inventory and replenished housekeeping materials to prevent service interruptions.
Concierge
2 Years 8 Months- Coordinated resident requests, delivering prompt service and accurate follow-through across daily concierge operations.
- Managed package deliveries, secured logging, and organized resident notifications to support efficient front-desk flow.
- Monitored lobby access, verified visitors, and maintained building security procedures with consistent professionalism.
- Scheduled amenity reservations, resolved conflicts, and maintained clear calendars for resident convenience.
Education
High School Diploma
Skills
Sanitation practices
Cleaning techniques
Cleaning and sanitation
Team collaboration
Customer service
Strong work ethic
Effective problem solving
Highly adaptable
Timeline
Environmental Services Housekeeper
TowerHealth
05.2021 - 09.2026Read More
Hotel Housekeeper
HHR Centric
02.2019 - 01.2021Read More
Concierge
Greystar
04.2017 - 12.2019Read More
University City HighSchool
High School Diploma
Read More