Yolanda Contreras De Villa
Artesia General Hospital
Lake Arthur,NM
2
Languages
1
Certification
16
years of professional experience
Meticulous Environmental Services Housekeeper with a strong focus on cleaning and sanitizing. Expertise in infection control, team collaboration, and customer service ensures high cleanliness standards and enhanced patient safety.
Work History
Environmental Services Housekeeper
3 Years 3 Months- Maintained cleanliness and sanitation standards in patient areas and common spaces.
- Operated cleaning equipment including floor scrubbers and vacuums efficiently.
- Ensured proper disposal of hazardous materials in compliance with safety protocols.
- Collaborated with nursing staff to address specific cleaning needs promptly.
- Trained new team members on best practices for infection control procedures.
- Conducted regular inspections to identify areas for improvement in cleanliness protocols.
- Developed and maintained a positive working relationship with hospital personnel to enhance service delivery.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Emptied trash cans and recycling bins to promote clean, a sanitary environment, and reduce odors and debris.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
Cashier/Cook
11 Years- Implemented improvements in workflow efficiency, reducing service wait times during peak hours.
- Resolved customer inquiries and complaints promptly, enhancing overall customer satisfaction experience.
- Collaborated with team members to optimize kitchen operations and enhance dining experience quality.
- Managed opening and closing shift kitchen tasks.
- Facilitated smooth kitchen operations by managing opening and closing tasks.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Adjusted recipes based on ingredient availability or customer request.
- Planned menus for different events, seasons and customer requests.
- Prepared food items according to company standards, maintaining high levels of quality and presentation.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained food safety and sanitation standards.
- Measured and mixed ingredients according to precise recipes for best results.
- Monitored food quality and presentation to maintain high standards.
- Followed strict standards for food handling and safety, minimizing risks to customers.
Cashier/Cook
1 Year 4 Months- Processed customer transactions efficiently, ensuring accurate cash handling and payment processing.
- Prepared food items according to company standards, maintaining high levels of quality and presentation.
- Assisted in training new staff on operational procedures and customer service best practices.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained food safety and sanitation standards.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Monitored food quality and presentation to maintain high standards.
- Measured and mixed ingredients according to precise recipes for best results.
Education
No Degree - High School
Skills
Cleaning and sanitizing
Cleaning methods
Sanitation practices
Team coordination
Cleaning and sanitation
Chemical handling
Chemical handling
Chemical training
Spill containment techniques
Quality control guidelines
Floor cleaning
Waste removal
Trash removal
Restroom sanitation
Trash disposal
Clinical cleaning
Maintenance support
Equipment inspection
Floor scrubber machines
Vacuuming
Mopping and sweeping
Vacuuming and sweeping
Dusting furniture
Window cleaning
Carpet cleaning techniques
Hazardous waste management
Team collaboration
Linen sanitation
Interpersonal communication
Patient interaction
Attention to detail
Laundry sorting
Linen handling
Soiled linen removal
Linen laundering
Laundry services
Laundry operations
Workplace safety compliance
Biohazard management
Linen disposal
Furniture arrangement
Chemical safety
Cleaning techniques
Laundry procedures
Chemical preparation
Cleaning and sanitation
Spill containment techniques
Equipment operation
Certification
- [Area of certification] Training - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Environmental Services Housekeeper
Artesia General Hospital
05.2023 - CurrentRead More
Cashier/Cook
Artesia General Hospital
05.2012 - 05.2023Read More
Cashier/Cook
Brewer (Shells)
11.2010 - 03.2012Read More
Escuela Secundaria Tecnica 21.
No Degree from High School
Read More