TONJANA JENKINS
Charleston,SC
Summary
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Tech
Roper St. Francis Hospital
02.2024 - Current
- Operated electronic health record systems to efficiently document patient information and manage care plans.
- Administered point-of-care testing devices to perform blood glucose checks and other diagnostic tests.
- Demonstrated effective communication skills to coordinate with healthcare team and provide compassionate patient support.
- Utilized vital signs monitoring equipment to measure and record patients' blood pressure, temperature, and heart rate.
Financial Advisor
TD Bank
02.2023 - 01.2024
- Maintained strong relationships with customers and financial institutions
- Developed and executed strategies to increase loan portfolio
- Provided financial advice and guidance to clients on loan options
Clerical
Register of Deeds
07.2021 - 12.2022
- Accurately handle prescription requests, medical chart information, schedule referrals with other physician offices and ensure that insurance referrals are made if required
- Assisted with scheduling appointments and coordinating meetings
- Managed inventory and ordered office supplies when needed
- Maintained confidentiality of sensitive information and handled it with care
Patient Access Representative
MUSC
01.2020 - 12.2022
- Managed patient registration and scheduling appointments for a large healthcare facility
- Two years of experience working as a Patient Access Representative in a busy hospital setting
- Successfully handled insurance verification and authorization processes for patients
- Provided excellent customer service to patients and their families throughout the registration process
Customer Service
TMobile
10.2018 - 03.2021
- Answers the telephone and directs calls to the appropriate party
- Coordinate with other care team members to provide exceptional service
- Handled customer inquiries and complaints in a timely and efficient manner
- Resolved customer issues with a focus on providing exceptional service
- Assisted in training new customer service representatives on company policies and procedures
Education
Certified Nursing Assistant - Medical
Patch Institute
North Charleston, SC11-2024
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
Certification
- First Aid Certification
- Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcareer Association for various patient care roles.
Timeline
Patient Care Tech
Roper St. Francis Hospital
02.2024 - Current
Financial Advisor
TD Bank
02.2023 - 01.2024
Clerical
Register of Deeds
07.2021 - 12.2022
Patient Access Representative
MUSC
01.2020 - 12.2022
Customer Service
TMobile
10.2018 - 03.2021
- First Aid Certification
- Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcareer Association for various patient care roles.
Certified Nursing Assistant - Medical
Patch Institute
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