Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
Generic

Tonjea Womack

Matteson,United States

Summary

Experienced postal clerk with 7+ years of work experience handling processed daily mail and package deliveries/pickups for customers in a timely and accurate manner. Maintained organized filing system of all incoming and outgoing mail. I also utilized excellent customer service skills. Strong communication skills, organized, with a tract record of success.

Overview

5
5
years of professional experience

Work History

Customer Service Assistant

Chicago Transit Authority, CTA
Chicago, Illinois
01.2024 - Current
  • Processed payments accurately and efficiently using cash registers and other point of sale systems.
  • Utilized problem solving skills to resolve customer issues quickly and efficiently.
  • Received orders from customers via telephone or email and entered them into the system accurately.

Pse Clerk

United States Postal Service
04.2023 - 01.2024
  • Processed incoming and outgoing mail, sorting and distributing accordingly
  • Assisted with filing and organizing documents for easy retrieval
  • Maintained inventory of office supplies and placed orders as needed.

Manager Cashier

Parks Beauty Supply
07.2022 - 03.2023
  • Operated cash register to total customer purchases and accept various forms of payment
  • Provided customers with assistance in selecting beauty supplies and provided detailed information on product features and benefits
  • Stocked shelves with merchandise and rotated products to ensure freshness
  • Managed and developed beauty supply store, ensuring optimal customer service and satisfaction.

Supply Stocker

UChicago Medicine
05.2021 - 06.2022
  • Responsible for managing the supply chain and stocking level for all products
  • Sorted, labeled, and stored all incoming and outgoing stock
  • Monitored product expiration dates and removed expired items from stock.

PSE Clerk

United States Postal Service
11.2019 - 04.2021
  • Processed and distributed incoming and outgoing mail
  • Prepared and organized documents for scanning
  • Utilized excellent customer service skills and responded to customer inquiries and requests in a timely manner
  • Maintained a clean and organized environment.

Education

High School Diploma (GED) -

The Net Charter High School
05.2015

Skills

  • Organizational
  • Customer Service
  • Adaptability
  • Interpersonal
  • Communication
  • Leadership

Accomplishments

  • CPR License, NationalCPRFoundation, 04/01/2023
  • Bartender License, Alcohol & Tobacco Commission, 04/01/2026

Personal Information

Title: CSA

Timeline

Customer Service Assistant

Chicago Transit Authority, CTA
01.2024 - Current

Pse Clerk

United States Postal Service
04.2023 - 01.2024

Manager Cashier

Parks Beauty Supply
07.2022 - 03.2023

Supply Stocker

UChicago Medicine
05.2021 - 06.2022

PSE Clerk

United States Postal Service
11.2019 - 04.2021

High School Diploma (GED) -

The Net Charter High School
Tonjea Womack