Tonna Wilcox
Grand Blanc
Summary
Dynamic Senior Technical Analyst with a proven track record at Consumers Energy, excelling in agile project management and gas system design. Recognized for enhancing project efficiency through clear communication and innovative problem-solving. Adept at coordinating complex timelines while mentoring teams, ensuring high-quality standards and client satisfaction in all engineering endeavors.
Senior technical professional with deep expertise in analyzing and optimizing systems. Proven ability to drive impactful results through strategic problem-solving and technical acumen. Strong focus on team collaboration and adaptability, ensuring seamless integration with evolving project requirements. Skilled in data analysis, troubleshooting, and process improvement, bringing proactive approach to achieving organizational goals.
Overview
27
27
years of professional experience
Work History
Senior Technical Analyst
Consumers Energy
10.2019 - Current
- Utilize my 25+ years of gas experience and understanding to solve complex situations that arise in the natural system.
- Expert level utilizing Microstation, SIMS, GIS, DAPP, Microsoft Excel, Word, PowerPoint, Adobe Acrobat, TEAMS, Sharepoint, and ProjectWise.
- Assisted in long-term planning efforts by providing insights into emerging technological advancements relevant to the strategic objectives of the organization.
- Collaborated with cross-functional teams to develop timelines for projects. (i.e., project management, scheduling, system planning, metering and regulation, GCON, Gas Construction, and outside contractors)
- Managed multiple projects simultaneously, ensuring timely completion and adherence to set budgets.
- Mentored junior analysts in best practices for data analysis and project management.
- Provided technical and functional recommendations based on project requirements.
- Collaborate and build professional relationships with municipalities, engineering firms, and consultants in the NE Flint Region and train/mentor engineers on processes on our Miss Dig design tickets.
- Coordinate large complex municipal projects with accurate scoping and a working knowledge of the defined municipal rules and regulations of CE gas standards and municipal codes.
- Handle multiple projects of varying degrees of complexity and varying timelines.
- Negotiate project timelines with municipalities.
- Outside-the-box solutions for projects while following CE gas standards.
- Align NGDP project work with municipal civic work when possible.
Transmission Pipeline Designer
Consumers Energy
04.2017 - 10.2019
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Used computer-aided design software to prepare blueprints and schematics.
- Utilized ProjectWise to store all drawings and CAD files with the program.
- Participated in ongoing professional development opportunities to expand industry knowledge and maintain expertise as a CAD Drafter.
- Collaborated with multidisciplinary teams to develop comprehensive project plans that met client specifications and deadlines. (i.e., TED-I, TPE, MR&C, EI&C, gas storage and compression)
- Reduced errors in design drawings by conducting thorough quality checks before final submission.
- Worked with engineers and construction to efficiently resolve planning and construction issues.
- Consistently adhered to company standards for drawing formats, layering conventions, labeling practices, and file storage procedures.
- Supported project managers in achieving timely project completions by consistently meeting deadlines for design submissions.
- Created, printed, and modified drawings in Microstation.
- Coordinated effectively with other departments within the organization to streamline information sharing related to specific projects.
- Contributed to increased team productivity through skillful management of multiple projects simultaneously while maintaining attention to detail.
Senior Gas Engineering Technician
Consumers Energy
09.1998 - 04.2017
- Created written operating procedures for complex gas main designs.
- Answered technical questions about design from others.
- Consistently met high-quality standards for all completed work while adhering to established timelines, ensuring client satisfaction with final results.
- Completed engineering projects and tasks within established timelines and budgets.
- Troubleshot and resolved engineering issues to reduce delays and achieve project milestones.
- Completed projects by effectively applying engineering, technical, and maintenance procedures.
- Reduced downtime during projects by rapidly identifying and resolving issues.
- Performed work according to project schedules and high-quality standards.
- Reviewed technical drawings developed by CAD technicians and drafters.
- Mitigated potential project risks by proactively identifying and addressing areas of concern before they developed into significant issues.
- Assisted in training new team members on company procedures, policies, and technical skills necessary for their roles as Engineering Technicians.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Provided technical support for engineering projects to support accuracy and deadline management.
- Drafted technical reports and documentation for engineering projects.
- Actively participated in cross-functional teams addressing complex problems requiring multidisciplinary perspectives contributing to successful outcomes.
Education
Certificate - B31.8 Gas Transmission And Piping Systems
The American Society of Mechanical Engineers
12-2017
Associates Certificate of Project Management - Project Management
ESI Through George Washington University
07-2014
Associates in Mechanical Operations Technology -
Charles Stewart Mott Community College
Flint, MI05-2010
Skills
- Clear Communication
- Agile Project Management
- Gas System Design Expertise
- Proficient in Standard, Medium, and High-Pressure Systems
- Client relations
- Self-motivation
- Proficient in Coordinating Complex Project Timelines
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Reliability
- Adaptability and flexibility
- Cross-functional team collaboration
Committees/Volunteerism
FISH Inc., of Grand Blanc Food Pantry
- Vice Chair on Board
- Assist the organization in planning large-scale events and creating social media posts. Oversee team members who are writing grants and managing other operations to ensure we can deliver food and essential items to over 400 families within the Grand Blanc School District.
Genesee County Master Plan Steering Committee
- Monthly meetings to review reports and community data to create the next 25 year plan for the Genesee County area.
- All members are appointed to the committee
One Gas Manual Optimization Project
- Review the new standards before they are placed in the manual.
AGOL Map and Sunset on quarter section maps
- Talking with GIS partners about what this looks for the future as analysts utilize the quarter section maps to send out for Miss Dig design tickets
Energy Delivery Employee Engagement Team
- Responsible for enhancing employee engagement scores.
- Leading Career Development focus group to help resolve employee career development issues along with improving and developing opportunities for company employees.
Timeline
Senior Technical Analyst
Consumers Energy
10.2019 - Current
Transmission Pipeline Designer
Consumers Energy
04.2017 - 10.2019
Senior Gas Engineering Technician
Consumers Energy
09.1998 - 04.2017
Certificate - B31.8 Gas Transmission And Piping Systems
The American Society of Mechanical Engineers
Associates Certificate of Project Management - Project Management
ESI Through George Washington University
Associates in Mechanical Operations Technology -
Charles Stewart Mott Community College
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