Summary
Overview
Work History
Education
Skills
Work Availability
Interests
Timeline

Tonni Davis

Clinton Township,MI

Summary

Dynamic professional with a proven track record in customer service and problem-solving honed across roles at notable companies including Delaware North. Excelled in high-stress situations, significantly enhancing customer loyalty and operational efficiency. Skilled in teamwork, collaboration, and time management, adept at multitasking and achieving goals. Highly experienced Suite Chef known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

9
9
years of professional experience

Work History

Sales Associate

Dollar Tree
07.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges, and refunds per store policy.
  • Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.

Suite Chef

Delaware North
02.2024 - 06.2024
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator before each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.

Prepared Foods Team Member

Chipotle
08.2023 - 02.2024
  • Maintained a clean and organized workspace, ensuring efficient food preparation and safety.
  • Completed all hot and cold food assignments to meet deadlines for meal preparation.
  • Stocked food items upon the manager's request and adhered to food safety standards at all times.
  • Stored refrigerated and frozen items at the correct temperatures to comply with food safety rules.

Customer Service Representative

Wireless Mobile
05.2015 - 01.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Associate of Business Administration - Business Administration And Management

Macomb Community College, Warren, MI
08.2024

High School Diploma -

Chippewa Valley Highschool, Clinton Township, MI
06.2020
  • Extracurricular Activities: I participated in track and field at Chippewa Valley High School in 2019.

Skills

  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-Solving
  • Goal-Oriented
  • Customer Service

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Cooking

Reading

Timeline

Sales Associate - Dollar Tree
07.2024 - Current
Suite Chef - Delaware North
02.2024 - 06.2024
Prepared Foods Team Member - Chipotle
08.2023 - 02.2024
Customer Service Representative - Wireless Mobile
05.2015 - 01.2019
Macomb Community College - Associate of Business Administration, Business Administration And Management
Chippewa Valley Highschool - High School Diploma,

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Tonni Davis