Summary
Overview
Work History
Skills
Timeline
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Tonnia Hamilton

Athens,GA

Summary

Results-driven District Manager known for exceptional productivity and efficiency in task completion. Possess specialized skills in operational management, team leadership, and financial analysis. Excel at communication, strategic planning, and problem-solving to achieve goals and improve store performance across the district.

Overview

13
13
years of professional experience

Work History

Machine Operator

SK Battery
Commerce, GA
01.2025 - Current
  • Maintained and operated composite manufacturing equipment.
  • Followed established manufacturing guidelines related to quality assurance standards.
  • Supervised assembly, cleaning and storage of manufacturing equipment.
  • Monitored safety compliance within the manufacturing department.
  • Documented procedures related to product development and manufacturing.
  • Utilized computer-aided manufacturing systems when necessary.
  • Troubleshot process issues during manufacturing operations.

District Manager

CFL Bagels
Orlando, FL
11.2014 - 01.2025
  • Planned budgets based on forecasted sales figures and monitored expenses throughout the year.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Ensured that all stores met their monthly targets by providing guidance and support as needed.
  • Resolved customer complaints regarding sales and service.
  • Coached, developed and motivated team to achieve revenue goals.
  • Reviewed inventory levels at each store in order to ensure adequate stock availability.
  • Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
  • Enhanced sales volume through skilled support to both new and inactive customers.

Property Manager

Public Storage
Fort Pierre, FL
02.2016 - 10.2019
  • Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
  • Handled resident complaints and expedited maintenance requests.
  • Exercised direct supervision over property staff.
  • Facilitated tenant paperwork processing and verification.
  • Completed lease applications and verifications, notifying prospects of results.
  • Managed and oversaw operations, maintenance and administration of properties.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.

Assistant Store Manager

Kmartcorp
Fort Pierre, FL
09.2012 - 01.2016
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.

Skills

  • Inventory management
  • Safety compliance
  • Process troubleshooting
  • Quality assurance
  • Equipment operation
  • Customer service
  • Team leadership
  • Employee training
  • Performance coaching
  • Conflict resolution
  • Analytical thinking
  • Organization
  • Budget management
  • Team development
  • Operational efficiency
  • Adaptability
  • Customer relationship management
  • Goal setting and performance metrics
  • Vendor management

Timeline

Machine Operator

SK Battery
01.2025 - Current

Property Manager

Public Storage
02.2016 - 10.2019

District Manager

CFL Bagels
11.2014 - 01.2025

Assistant Store Manager

Kmartcorp
09.2012 - 01.2016

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Tonnia Hamilton