Open To Work
Tonshana Mays
Office Administration Coordinator
District Heights,MD
Summary
Office administration professional with 15 years of experience optimizing operations for over 140 employees. Expertise in document management, budget oversight, and employee training. Committed to creating a productive work environment through effective support and streamlined processes.
Overview
26
26
years of professional experience
Work History
Office Administration Coordinator
Manatt Phelps & Phillips
Washington, DC
09.2016 - Current
- Provide direct administrative support to office administrator, acting as lead during absences.
- Coordinated onboarding and training for new hires, streamlining integration for billing professionals and attorneys.
- Managed daily operations of secretarial assistants, enhancing support for over 140 employees.
- Organized files, developed spreadsheets, legal reports, filings and documents, maintaining optimal accuracy.
- Assisted in establishing management mechanisms for effective task oversight.
- Coordinated corporate and private catering services adhering to budget limits.
- Developed tailored menus for office and clients according to dietary needs and preferences.
- Managed setup and breakdown of all catering displays efficiently.
- Planned and executed quarterly office events, ensuring successful catering arrangements and positive participant feedback.
Office Administrative Assistant
Manatt Phelps & Phillips
Washington, DC
01.2008 - 09.2016
- Coordinated internal and external meetings, enhancing communication and engagement during office safety sessions and firm-wide events.
- Managed complex travel arrangements, itineraries, and preparation of meeting materials.
- Tracked and submitted monthly expenses and reimbursements with high accuracy.
- Resolved customer complaints and inquiries promptly, contributing to improved customer satisfaction.
- Ensured compliance with regulations related to customer service operations.
- Scheduled and managed firm-related safety meetings, ensuring compliance with safety regulations and fostering a safe work environment.
- Served as backup for office administrator to maintain operational continuity.
Supervisor Receptionist / Front Office
Patton Boggs
Washington, DC
08.2000 - 01.2008
- Managed daily conference room reservations and catering services schedule, optimizing space utilization for meetings.
- Coordinated daily rotation schedules for receptionists and catering department to ensure smooth front office operations.
- Coordinated overnight secretarial support to improve client outreach initiatives and responsiveness.
Education
Associate of Applied Science - Business Administration
Strayer University
Maryland05-2026
Skills
- Office administration
- Project management
- Document and budget management
- Time and financial systems
- Employee training and development
- Event coordination
- Microsoft Office proficiency
- HRIS and Enterprise systems
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridOn-SiteSalary Range
$73000/yr - $80000/yrTimeline
Office Administration Coordinator
Manatt Phelps & Phillips
09.2016 - Current
Office Administrative Assistant
Manatt Phelps & Phillips
01.2008 - 09.2016
Supervisor Receptionist / Front Office
Patton Boggs
08.2000 - 01.2008
Associate of Applied Science - Business Administration
Strayer University