Tony Antonelly
Trevose,PA
Summary
Dynamic sales and service professional with over 30 years of experience, dedicated to leveraging extensive expertise in driving revenue growth and enhancing customer satisfaction. Proven track record of building strong client relationships and delivering tailored solutions that meet diverse needs. Seeking a permanent position to contribute skills in a stable environment while continuing to foster professional development and success. Passionate about utilizing knowledge to support organizational goals and exceed performance expectations.
Overview
42
42
years of professional experience
Work History
Owner/Operator
Upholstery and Furniture Repair by Tony Antonelly III
01.1984 - Current
- In home furniture service tech Specialized in providing tailored upholstery and furniture repair services, addressing the unique needs of commercial and residential customers.
- Achieved improved customer satisfaction through effective management of billing and accounting processes. Enhanced scheduling and routing systems, resulting in increased service efficiency and reduced response times.
- Contact vendors to purchase materials needed for each individual job.
- Assisted in managing sales and marketing efforts to attract potential clients. Followed up on provided estimates to ensure client engagement.
- Precise time management skills in order to finish work in a timely manner.
- Liaison between furniture stores and manufacturers.
- Assisted in repairing furniture by reupholstering wood and leather frames. Supported mechanical adjustments to enhance functionality. Collaborated with team members to ensure quality standards were met.
- Executed complete re-upholstery projects for commercial and residential applications, including automotive, marine, medical, and restaurant sectors.
- Executed mechanical and electrical repair to ensure optimal functionality.
Master Service Technician
Gordon Furniture (STORE CLOSED)
01.2004 - 01.2005
- Service technician of wood, leather and upholstery for newly delivered furniture within customers home as well as in retail settings.
- Consistently maintained an 85% completion ration on the first call to customers home.
- Only service technician to ever be nominated for employee-of-the-month for several months.
- Maintain company service vehicle (parts and service supplies as well as general maintenance).
- Train warehouse service technicians on wood and leather repair and upholstery.
- Prepared furniture for delivery as needed.
- In home and in store furniture repair, wood leather and upholstery
- See attached letter of recommendation.
Master Service Technician
RWS Furniture Service
01.1995 - 01.1997
- Service technician of wood and upholstery repairs for newly delivered furniture in customers home as well as within retail setting.
Education
No Degree - Automotive And Diesel Small Business Management
Lincoln Technical Institute
Philadelphia, PASkills
- Mechanical and electrical troubleshooting, color matching, wood repair, leather repair, upholstery, sewing, patterning, carpentry, patience, dedication, care and pride in my work
Timeline
Master Service Technician
Gordon Furniture (STORE CLOSED)
01.2004 - 01.2005
Master Service Technician
RWS Furniture Service
01.1995 - 01.1997
Owner/Operator
Upholstery and Furniture Repair by Tony Antonelly III
01.1984 - Current
No Degree - Automotive And Diesel Small Business Management
Lincoln Technical Institute