Tony Brown
Erial,NJ
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
2027
2027
years of professional experience
Work History
Dealer Network Manager
Whatever It Takes Transmission Parts Inc.
Woodbury, NJ
04.2025 - Current
- Assisted customers in selecting transmission parts for various vehicle models.
- Maintained accurate inventory records for transmission components and supplies.
- Processed orders and prepared shipments of transmission parts for customers.
- Supported training initiatives for new employees on safety and operational procedures.
- Ensured customer satisfaction by addressing any complaints or concerns promptly.
- Followed federal and state regulations along with company policies.
- Participated in staff meetings regularly in order to discuss goals set forth by management team.
- Communicated effectively with other departments within the dealership in order to coordinate activities related to sales transactions.
Operations Manager
LKQ OEM Recycled- Aftermarket By Keystone
West Deptford, NJ
04.1998 - 08.2024
- Monitored and improved efficiency of processes, team performance, and customer service.
- Developed and implemented operational procedures to ensure quality standards are met.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Enforced federal, state, local and company rules for safety and operations.
Department Supervisor
United Parcel Services, UPS
Philadelphia, PA
09.1994 - 06.1998
- Trained employees on new processes or procedures as needed.
- Facilitated communication between management, staff, and customers.
- Ensured compliance with all safety regulations across the department.
- Created reports summarizing daily operations for upper-level management review.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Organized and updated schedules to optimize coverage for expected customer demands.
Warehouse Associate
Market Transit Facility
Maple Shade, NJ
02.1996 - 12.1997
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Handled hazardous materials safely following prescribed regulations.
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
- Collaborated with team members to complete tasks efficiently and accurately.
- Adhered strictly to company policies regarding quality control measures throughout the shipping process.
Technician
Omni Tester Corporation
Berlin, NJ
03.1994 - 05.1995
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Operated specialized diagnostic tools used to identify system faults.
- Replaced defective components or parts as needed.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Followed safety practices to safeguard against injury and damage to property.
Dealer Network Manager
Whatever It Takes Transmission Parts Inc.
, NK
Education
Basic Training/Aviation Structural Mechanics -
United States Navy
Los Angeles, CA07-1992
Abraham Lincoln High School
Philadelphia, PA06-1989
Skills
- Maintenance Planning
- Organizational Management
- Inventory Management
- Workforce Management
- Staff Training
- Communication
- Troubleshooting and problem solving
Timeline
Dealer Network Manager
Whatever It Takes Transmission Parts Inc.
04.2025 - Current
Operations Manager
LKQ OEM Recycled- Aftermarket By Keystone
04.1998 - 08.2024
Warehouse Associate
Market Transit Facility
02.1996 - 12.1997
Department Supervisor
United Parcel Services, UPS
09.1994 - 06.1998
Technician
Omni Tester Corporation
03.1994 - 05.1995
Basic Training/Aviation Structural Mechanics -
United States Navy
Abraham Lincoln High School
Dealer Network Manager
Whatever It Takes Transmission Parts Inc.