Tony Crawford
Jonesboro,GA
Summary
Licensed Claims Adjuster focused on construction inspections and workers' compensation claims. Positive attitude and exceptional problem solving skills. Analytical professional in the insurance investigation field known for high productivity and efficient task completion. Skilled in claim evaluation, fraud detection, and regulatory compliance, ensuring thorough and accurate case handling. Excel in communication, problem-solving, and decision-making, leveraging these soft skills to navigate complex cases effectively and deliver optimal outcomes.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Independent Claims Adjuster
Wardlaw Claims Service
Waco, Texas
02.2015 - Current
- Analyzed and determined fault in auto accidents based on evidence and applicable laws.
- Gathered information from various third parties to determine claim acceptability.
- Reviewed and applied state laws and regulations to ensure compliance in claim handling.
- Resolved claim disputes through mediation and negotiation, minimizing the need for litigation.
Independent Claims Adjuster
Crawford and Company
Peachtree Corners, Georgia
10.2014 - Current
- Identified opportunities for process improvements within the Total Loss Claims Department.
- Ensured compliance with regulatory requirements relating to total loss claims processing.
- Reviewed police reports, medical treatment records, medical bills and physical property damage to determine extent of liability.
- Negotiated settlement agreements within authority limits.
Property Claims Adjuster
Sedgwick Claims Management
Atlanta, Georgia
07.2020 - 08.2022
- Input claim information and payments into company database.
- Interacted regularly with adjusters and attorneys regarding the status of pending cases.
- Provided excellent customer service by responding promptly to inquiries.
- Analyzed data gathered from field investigations to determine appropriate course of action.
Substitute Teacher
Henry County Public Schools
Henry, Georgia
08.2012 - 05.2014
- Supported special needs students by providing individual instruction as needed.
- Utilized educational technology to enhance learning experiences.
- Ensured that each student had access to appropriate materials and resources.
Police Lieutenant (Retired)
Atlanta Police Department
Atlanta, Georgia
06.1987 - 10.2011
- Managed subordinate supervisors, including assigning work tasks, overseeing daily operations, and providing guidance on complex issues.
- Coordinated routine evaluations with local, state and federal regulatory agencies.
- Analyzed crime statistics in order to identify hot spots where increased patrols were needed.
- Conducted investigations into complaints of misconduct by police officers or other department personnel.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
High School Diploma -
Fulton High School
Atlanta, CAAssociate of Arts - Culinary Arts
Le Cordon Bleu
Atlanta, CASkills
- Claims analysis
- Settlement negotiation
- Analytical skills
- Customer service and support
- Damage investigation
- Teamwork and collaboration
- Multitasking Abilities
- Computer literacy
Certification
- State Farm Auto and Property Certification
- Real Estate Agent, GMLS/Realtor
Timeline
Property Claims Adjuster
Sedgwick Claims Management
07.2020 - 08.2022
Independent Claims Adjuster
Wardlaw Claims Service
02.2015 - Current
Independent Claims Adjuster
Crawford and Company
10.2014 - Current
Substitute Teacher
Henry County Public Schools
08.2012 - 05.2014
Police Lieutenant (Retired)
Atlanta Police Department
06.1987 - 10.2011
High School Diploma -
Fulton High School
Associate of Arts - Culinary Arts
Le Cordon Bleu
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